Project management is a specialized branch of management which has evolved in order to co-ordinate and control some of the complex activities of modern industry. It is not, of course, an isolated example of a management skill acquired as a result of the challenge presented by industrial development and expansion. Indeed the phenomenon of survival through specialization hardly originated in the world of industry and commerce.
Once of the fundamental and most familiar aspects of everyday life is the growth of living things. This growth can be observed in a single plant, in a baby animal, or, more widely, in a whole colony or population. Sooner or later development must depend upon the supply of natural resources in quantities sufficient to support the demands of the population. Competition for available food, water and shelter must intensify as more mouths or roots require feeding. The effects of climate and predators add other elements of risk. In the course of time only those organisms which are able to adapt themselves will manage to prosper. The rule of 'survival of the fittest' will reign, resulting in the evolution of life forms which grow more and more specialized as time proceeds.
The world of industry suggests close parallels with the world of nature when the effects of growth and evolution are compared. Continuous expansion of firms within a generally expanding economy will create more demand for all the available resources. Evolutionary processes must occur as companies adapt themselves to meet the challenges presented by their continually changing economic climate. Some firms will emerge as more successful than others, whilst others which cannot adapt in time will be unable to survive at all.
Current trends in the greater use of electronic computers for data processing and machine control, the increase in size of many civil engineering projects, complex weapon systems for defense and the establishment of better communication and transport links all require the participation of large contractors. Smaller firms either are unable to tender for large projects or must be content to accept a small slice of the cake as relatively unimportant subcontractors to their biggest brothers. Many small companies may in fact depend directly upon larger firms for their very existence.
Any firm which does not, for any reason, maintain a rate of growth which is at least in step with the current rate of industrial expansion will, in all probability, not merely stagnate but either fail altogether or be swallowed up by one of its powerful rivals. Companies which remain too small may suffer from relatively high production costs, owing to the small volume of work which can be undertaken and the limited amount of capital available for investment in modern tooling, plant and machinery. There will also be a restriction in the size of individual projects open to the smaller firm because the resources which it can muster will be limited.
Thus, companies must expand at the rate of industrial expansion to have any hope of survival in today's competitive business world. Without proper project management, such successful expansion is practically impossible.
Project Management And Organization
The world is getting smaller. Well, it isn't physically getting smaller but that is one way of saying that global communications have become so fast paced that the world is really one community in a lot of ways. With the advent of the internet, email, instant messaging and VOIP, it is entirely possible to do business with trading partners around the globe without ever leaving your office.
Conventional project management is a systematic approach to taking a project from scope to implementation that has proven successful in thousands of companies. We have no reason to abandon this well developed methodology. But as new business paradigms come to play, we have to adapt even a standard methodology like project management to fit the way business is done in this century.
Controlled email trees. As the project manager, email is an obvious way to quickly stay in touch with team members. However, it can get chaotic trying to keep up on fast moving email trees. That may be a good reason to trap all emails trees within your online project management software so the contributions of everyone on the team can be captured for further review.
The client coworker
There are segments of every business that have no contact with customers so it is difficult for them to develop a customer service mentality. And if the business itself is not structured to deal with the public or have conventional "customers", that approach to the business world can be lacking in the workplace. That is why a big business trend in all type of business settings is to change the work ethic internally so that workers view those who use their work as customers.
It's a noble effort to try to alter the traditional culture of an office based business setting. The traditional culture of a "cubicle farm" type of office setting often resembles the comic strip Dilbert. That strip can be painful to read if you are a manager trying to keep a creative and proactive team moving forward in a business setting. But Dilbert does point out some of the communication problems that are common in an office setting. The distrust of management, the tendency by employees to drift toward unproductive attitudes and behavior and the low morale of many office settings is lampooned by the strip.
There are some real values to be had by introducing a customer service attitude even to internal support functions within the company. When combined with other empowering techniques such as process improvement and open communications with all levels of management, it can unify an office and put some real life into your staff.
Both John Reynolds & Zindy Maseko are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
John Reynolds has sinced written about articles on various topics from Management, Family and Home. John Reynolds has been a practicing project manager for nearly 20 years and is the editor of an informational website