Retail store signage has been called the “Silent Salesman" and for good reason. Signs directly communicate with customers in efficient and direct ways to help sell your products, guide shoppers through your store, and promote special offers and discounts. Signs come in all shapes, sizes and colors to fit your store’s décor and your marketing message. For centuries merchants have been using signs to attract customers. In ancient Rome vendors would inscribe their store’s name on the city’s stone walls to attract customers. A practice that is not much different from today’s signage except now if you carved your name into a wall you’d be arrested for vandalism in most states!
Signs can be divided into two categories: indoor and outdoor. Both types of signs have their own particular uses. Indoor signs are used to help guide and enhance the customer’s shopping experience when they are in your store. Outdoor signs are used to get customers into your store: promote in-store events, specific products, services or sales that are going on “inside". Outdoor banners are perfect for this kind of advertising. Banners are large and colorful and get the attention of cars and vehicle traffic as it passes by. Banners are great for promoting sales, grand openings, and services. Banners are easy to use and are reusable. Most come preinstalled with grommets and/or tie-downs so they can be easily attached to buildings, windows, walls or wherever attention is needed.
Freestanding sidewalk signs are another type of outdoor signage that is great for getting you message seen right were your potential customers are. Sidewalk signs come with changeable letters or have write-on/wipe off surfaces that can be changed along with your promotional schedule with just a simple wipe of a towel.
Indoor signs are used to help guide the customer’s shopping experience when they are in your store. Signs have a wide variety of uses, they can create a unique environment with colors and graphics, but they can also simply call out a price or an offer. One of the most common in-store signs is the point-of-purchase sign. Menu signs and boards are a great example of point of purchase signs as well as category signs in video and music stores. This type of sign helps the customer in the shopping process and creates a more comfortable environment.
Signs are a great investment that will change the way your store communicates with its customers. You could be selling the best “widget" in town and at the best price, but if you do not have an outdoor banner or sign telling everyone you have it, you won’t even sell one “widget". Even if you got your customers inside your store they would never find the “widget" if there are no point of purchase signs pointing them in the right direction and advertising your great price. That is why retail store signage is called the “Silent Salesman" because they communicate with customers in efficient and direct ways and never ask for a coffee break!
Retail Same Store Sales
Retail store planograms are drawings, diagrams or photographs that illustrate how retail store shelves and displays, and the product on them, should be organized. The shelf space in retail stores is valuable and anyone one who pays for that space needs to know it is being used to its highest potential and that's where the planogram helps.
In retail, there are many levels of competition. Stores compete between each other and manufacturers compete for shelf space with other manufacturers. A retail store planogram helps both the store and product marketer/manufacturer to display merchandise in a way that makes it more appealing to consumers. Retail stores will also use planograms to keep track of their shelf space to make sure they are maximizing income from every inch of space. Manufacturers use retail store planograms not only to make sure their displays are visually appealing, but also to have their products placed in a logical manner that helps cross-selling and impulse purchases.
For retail stores, planograms can be developed for individual stores to reflect and take advantage of differences in buying habits due to location. Different retail store locations can be used for planogram split testing. Especially during new product introductions, it is sometimes difficult for retail merchandisers to know which shelf layout will produce the highest returns and most customer satisfaction. One planogram can be created for one retail store or region and a somewhat different planogram for another retail store or region. Subsequent analysis of sales will confirm which retail store planogram works better. The retail merchandiser can then choose to go with the retail store planogram that works best or the planograms can be switched if the merchandiser suspects that the differences in sales from one store to the other are due mainly to the differences in location instead of differences in the planograms.
Among other benefits for retail stores, planograms can be used for space and floor planning. Sales per square foot are a key measure of a retail store's performance. Small percentage increases in sales per square foot can translate into large dollar increases at the till. If it's a retail chain, the increase is even more substantial. A retail store planogram will not only make sure that all the available space is being used effectively, but that the store layout and product shelf placement is optimized for converting customers.
Many retail store merchandisers use planograms to set and track sales goals for floor and shelf space. Again, this allows for split testing to determine better performing layouts and customization for different locations.
For product manufacturers, the overall purpose of retail store planograms is the same, to maximize sales, but there are a number of other advantages that improve the bottom line. Inventory management is important in keeping a balance between over-stock and out-of-stock. Retail store specific planograms will improve store and regional supply chain efficiency, which will reduce warehousing costs and lost income due to out-of-stocks. Retail store planograms can also be used to tailor assortments of products to meet local demands. Manufacturers can also use retail store planograms to help guide retailers to display the manfacturer's merchandise how the manufacturer would like it displayed.
For both manufacturers and retail stores, planograms are used to translate merchandising strategies into tactics. Consistent merchandising execution throughout retail stores and across retail chains helps develop and maintain customer loyalty and satisfaction. As much as retail and product mix, the consistent product presentation and supply that retail store planograms help to develop result in increased likelihood of converting customers.
When creating retail store planograms, merchandisers should remember their best practices. Always have a goal for the planogram. Of course increasing sales is a goal, but be specific ? do you want to increase sales by clustering products or do you want to use shelf space better. Retail store planograms should be as accurate as possible. Not every retailer has access to all the latest software and tools, but, even if you draw your planogram by hand, you should use as much detail and be as specific as possible.
Retail store planograms are an indispensible tool for retailers and manufacturers who want to make sure they are maximizing returns in a competitive retail market. Spar Group Inc. will help you get the most from your retail store planograms.
Both Eric Weinstein & Wsiarticles are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
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