Guide to Technology

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Right To Request Flexible Working

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When dealing with the world of employment contracts, and legal documents in general, it's easy to be overwhelmed by the diversity of terms and phrases used. The following is a guide to the key terms that you are likely to encounter when you find yourself discussing flexible working policies in a business environment.



An Introduction to ?Flexible Working? Terms

?Flexible Working? has become a popular concept in recent months. With many firms looking to cut costs and streamline their businesses in the face of reduced revenues, making sure that the staff payroll is efficiently organised is an increasing priority. With this focus upon altering the way the staff are hired and paid comes a need to re-examine employment contracts and organisation. With redundancies being something that both employer and employee are seeking to avoid, the value of flexible policies becomes apparent. Through schemes which marginally reduce the hours or responsibilities of each employee many firms can keep their workforce the same size while managing to trim their expenses.

Implementing such changes to your business practices will often involve the need to draft fresh legal documents. If you're planning to encourage a change in hours, responsibilities or demands (e.g. asking certain employees to work from home etc?) then it's wise to ensure that what you're asking for is stipulated in the terms of employment and any relevant contracts. Being sure of this allows greater security for you as an employer and for your employees in their jobs. In all of this, knowing the specific meaning of the key terms is vital. With this is mind, we hope you find the following glossary useful;

Flexible working - Any non-regular working pattern that results in a change in the time or place in which work is done. Examples can include teleworking, working at a home office or in a garden office, or mobile working, as well as flexible hours, compressed hours, job sharing, term-time hours and annualised hours.

Flexible working agreement - An agreement that an employee will sign up to that will cover eventualities such as variations in terms & conditions and hours of work as a result of adopting flexible working methods. This style of negotiation is often used instead of amending employment contracts.

Flexible working policy ? Generally a document which covers a firm's policy towards such items as travel expenses, costs of remote internet access etc. It can often be combined with the flexible working agreement.

Lone working - Any work activity which is carried out in isolation from other workers by an individual. This term is usually applied to an employee who regularly works in isolation, not one who does so temporarily.

Remote working ? Any work activity that occurs away from the employee's normal location and is almost exclusively made possible by remote internet access.

Standard practice ? The official, agreed policy of a firm. This is important to remember when discussing flexible working policies as certain agreements will have been made in the employee's pre-signed employment contracts. It is vital that any new demands made by the employer do not contravene any agreements laid out in these previously cemented documents.

Work life balance (WLB) - Work life balance is about people having a measure of control over when, where and how they work. It is achieved when an individual's right to a fulfilled life inside and outside paid work is accepted and respected as a vital priority, to the mutual benefit of the individual, business and society.

Working at home - Where the employee is normally based at their employer's office premises, but as a temporary arrangement they are working at their home.

Working from home - Where the employees 'office' is based at their home and they do not regularly work from the headquarters of the business.
Right To Request Flexible Working
Research by BT indicates that flexible working can lead to a 15% increase in productivity. With the credit crunch, jittery consumers and mounting fuel costs putting businesses under intense pressure, ways of increasing productivity are in the spotlight.

Flexible working is leading to increasing productivity for a number of reasons.

Firstly, flexible working means that an employee teleworking from a home office can save time travelling to and from the office each day. At least some of the time saved on travel is usually spent actually working instead. And of course, if they are not going to the office, the employee can also save time getting dressed up and so on. Many people who work flexibly from home hit the computer as soon as they have fallen out of bed, still in their pyjamas!

Of course, avoiding a stressful commute also means that people start work when they are feeling fresh and this is likely to improve performance.

Secondly, flexible working allows people to work whenever they are at their personal peak. So if you are at your best early in the morning, you can grab that time to work, If you are at your best late in the evening, then that is when you can choose to work, increasing personal productivity.

Thirdly, flexible working staff tend to be more motivated and loyal to their employer. Most appreciate the opportunity to juggle work around their other commitments and interests and enjoy feeling trusted by their employer. This improved work life balance leads to a greater sense of motivation. Also, with flexible working, work is judged by your boss according to real outputs - regardless of how many hours have been spent 'working.' So employees are more likely to focus on delivering those real outputs. What's more, being clear about the exact outputs required from your work tends to lead to increased job satisfaction and motivation as well.

And, of course, in a peaceful home environment away from the buzz of the office, it is often easier for employees to focus on the job in hand, especially for tasks that demand sustained concentration.

Some employees continue to feel a sense of guilt that they are not in the office and there is a tendency to overcompensate by working even longer hours. This needs to be nipped in the bud as for some people this can lead to a real difficulty in 'switching off' and some may end up suffering from stress. In fact, contrary to what people may often think, the problem of staff not switching off is far more common than the problem of staff skiving.

Another big boost to productivity is that absenteeism rates are lower when flexible working is in place. This is because there are many days when an employee may be feeling a little under the weather or, for example, have a cold and feel unable to face the journey to work and a full day in the office. But they may still be perfectly able to work for at least part of the day from a home office or garden office, with a steaming mug of cocoa at their side.

Similarly, flexible working employees do not have to take time off when they have a domestic appointment, such as a visit from the plumber or a home delivery. Without flexible working, they may need to take a whole day off work. With flexible working, domestic appointments such as these need take only a few minutes out of their day, leaving the rest of the day for work, increasing productivity.

Staff retention rates are higher in businesses that have embraced flexible working practices and so is the proportion of women who return to work after maternity leave. So this reduces the need for the business to train up new staff, with losses in productivity in the meantime - quite apart from the thousands of pounds of costs involved in recruiting and training new staff.

But it is not just working at home that tends to lead to increasing productivity. Using technology to cut down on travel to business meetings is a great way of saving time as well as costs. There are many instances where a business could use video conferencing or a telephone conference call instead of a face-to-face meeting.

Using technology to work on the move is another huge boost to productivity. Using a WiFi hotspot or a BlackBerry to connect to the internet for email or to connect to the office Virtual Private Network means that downtime can be turned into productive time.

Through grasping the opportunities now presented by technology, work is increasingly what you do rather then where you go. And businesses can enjoy increasing productivity as a result.
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About Author
Both Iain Mackintosh & Julian Cowans are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.

Iain Mackintosh has sinced written about articles on various topics from SEO Articles, Other Business and Business Loans. Iain Mackintosh is the Managing Director of Simply-Docs. The firm provides over 1100 UK documents covering all aspects of business from holiday entitlement to comprehensive. Iain Mackintosh's top article generates over 9900 views. to your Favourites.

Julian Cowans has sinced written about articles on various topics from Web Development, Work From Home and self improvement and motivation. Julian Cowans is Project Manager of , a project funded by the South West Regional Development Agency, Cornwall Enterprise, BT and other partners. actnow f. Julian Cowans's top article generates over 12100 views. to your Favourites.
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