In this second part of a two part article we discuss how you can test your website and visitor behaviour to improve revenue from your website. In the last article we discussed how to track your visitor's behaviour. In this article we will discuss a couple of things you can do to improve your website.
You should begin this process in the design stage if possible. You really should do some usability testing at ever stage of your design to see how easy to navigate and test how easy it is to locate the right information on your website.
This doesn't need to be an expensive process you can pay some students to use your website and get valuable feedback on the design and layout of your website. You can log on www.web-audios-plus.com A good way to do this to get the testers to speak what they are thinking as they use your website as this will give you incite into the thought process of your users. Your website should be instantly recognisable to visitors to what you actually sell.
A high percentage of shopping carts get abandoned so testing your order process is vital. All questions should be answered or ready available to the user throughout the ordering process. For example shipping costs and and your returns policy. These are the two most common questions that people may ask and you must answer these questions.
In reference to the previous article using Google analytics, you can see where in your ordering process people are abandoning their cart. For more details visit www.video-web-wizards.com if it is possible for you to do so a live chat feature on your website can be a good solution here. Although it would be better to display all relevant information on your website in a clear concise manner, in such a way not to interrupt the ordering funnel.
One final idea here would be to include a search function on your website not only does this help the user locate what information or products they are looking for. You can also view the stats and find out what people on your website are really looking for and can help you display important products more prominent on your website. You may even discover a new product that people are looking for that you may not have thought of.
Test Website Different Browsers
Having the ability to consistently test whatever change you introduce to your website renders you the power of being able to compare different techniques. See and decide which works best for you. If you are really bent on succeeding, you must be open to the changes you may have to make frequently as a result of your various testings in your websites.
While there are tried and tested techniques for you to follow, coming up with your own style is probably one of the best things you can have as an Internet marketer.
There are many things to test in your website, especially if you are just starting out in the business. Here are a few things that may demand your testing skills as an internet marketer.
Squeeze Page
You must test your squeeze page, if you do have on in your website. Squeeze pages are quite useful in getting desired information from your prospects. So you must always test how efficient your squeeze page is, and be willing to make the necessary changes to it should there emerge to be a better way of presenting yourself in your squeeze page.
Brand and Positioning
You must also test your brand and the positioning of the elements in your website. Has a focus on a certain element improve the viewability of your page? Did it have more response from your prospects? A good way of testing how you are faring is checking how you are doing as compared to your competitors in your target market.
You must be willing to reinvent for a set period of time and check for results. Apply which gained the best results, but don't forget to take into consideration other factors. The biggest mistake to do when testing is to isolate your system amidst a host of other factors that may have contributed to the feedback you received.
Viability of Your Offers
Your offers must also be tested. Did it bring in more buyers or did it get ignored? You must be able to check which of your buyers for the time frame your specified came as a result of your offers. Be it a discount, or an all in one package, you must be able to test whether it worked or not for your prospects.
Frequency
Frequency plays a big role especially when you are following up on your prospects. How often must you follow up? Will you try weekly or once every few days? Test which works. Be open for specific feedbacks from your prospects.
Encourage your prospects to give you feedback with your frequency of keeping in touch with them, as well as other factors that you can modify to suit them better.
Both Gagandeep Singh & Joel Christopher are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
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