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The Secrets Of Success

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1. Find Out What Your Competitors Charge.



Ring round some of your competitors (you might want to use a fake name), and find out what theyre charging for the services you offer. You can then make a price comparison table. If youre working in an industry where price isnt a big thing customers look at, you might charge around the average of your competitors prices. If price is a big factor in your industry, play aggressively - put your table in your advertising materials, and price yourself so you beat everyone on the list (you might not be able to do this in some industries, however).

Be aware, though, that you might not always want to be the cheapest out there. Somewhat strangely, you might find that you can take away a competitors business in some industries simply by moving into that sector and charging a higher price than they do for similar products. One of the biggest secrets of pricing is that people assume price means quality, and purchase accordingly. Theres jewellery out there, for example, that is priced at thousands of dollars but only really worth a few hundred - what people pay for, oddly enough, is the status that comes with buying something with such a high price.

2. An Easy Formula: Cost Plus Time Plus Margin.

If you want to be more scientific about pricing, there are definately ways to do it. First, work out your costs. This is any materials that you use for your work, as well as your overheads, such as electricity, advertising, lawyers fees, and so on. Once youre done, you should have figured out how much each product you offer costs you, before you include the price of your work. You should overestimate this number, but not by too much.

The next step is to factor in a charge for your time. Basically, work out how many hours it takes you to provide a product, and then work out the pricing so youre getting a satisfactory hourly rate. Its up to you what kind of rate to set for yourself - start at minimum wage, and then work out how each increase would affect the price. A good guide is how much you would expect to pay an employee to do the job for you if you ever expanded to the point where employees were needed.

This is also a good opportunity to see if there are any efficiency savings you could make: if theres a service that would take two hours off the time needed for one product, and it would only cost you one hours pay to get that service, you should do it.

Finally, once youve added cost and time, you need to add in a margin. This should typically be about 30-50% of the price youve come up with so far. This money will be good for investing in expansion, paying taxes, and covering yourself against anything else that comes up.

3. Dont Get Emotional About It.

If youre selling something that youve put a lot of work into - especially something that youve worked hard to make - you might feel that the market price doesnt represent the value you feel it has. This is a terrible trap to fall into, as youre very unlikely to ever be able to sell anything if youve priced it too highly out of emotional attachment. You need to accept ahead of time the kind of prices youre going to get for things, and think of them as being worth that much.

4. Always Be Willing to Negotiate.

There will always be customers who want to negotiate with you over prices. Play them at their own game. Make it look like your making silly negotiating errors so that they feel like theyre getting a really good deal. keep a minimum price in mind and don't take any less when you finally settle on a fair price.
The Secrets Of Success
So called kitchen industries are booming. However, working alone can have come with it's problems and it's not a decision to be taken lightly. Good public relations could turn your business around, in this interview we spoke to PR GURU Antonia Chitty who discussed setting up your new business and gaining the right publicity.

So, why is PR so important?

Anybody who is running their own business wants good exposure but must take PR seriously. Even if you just donate a few minutes a day, by calling around newspapers. It will pay dividends for you in the long term.

I see, what about the internet or business cards - are these important?

No business can afford to ignore the internet. Getting your business card right can also make all the difference. Just make sure you've got a few key phrases to hand to sum up what your business has to offer. One definitive piece of advice I would offer is to get help from a friend. You can talk away and it can be hard doing it by yourself. If you sit down and get a friend to make notes....that will help you. It can be very lonely setting up your own business and you can feel you're doing it by yourself. There are lots of forums online where other people are setting up their own business. GO online and seek out other people in the same situtation as yourself, you may even form great friendships.

You're a Mum. Can you empathise with parents who want to become their own boss?

I went back to an employed position for nine months after I had my daughter. I wasn't happy, it wasn't the solution I thought it would be. As I was working four days a week and thought I could fit my previous five days into four, this didn't work. When you're running your own business you've got to be prepared to work in the evenings if you need to. Your relationship may suffer a bit and it's going to be like that at some point. For instance, only recently I've managed to move house and launch a new book in the same week but I can be there for school events. You have to way up the pro's and cons but my little boy only goes to nursery two or three mornings a week now. He gets to spend much more time with me than my daughter did when she was in nursery I was always working everything around getting to the office on time. Equally there are people who go into business and find it a struggle.

What would your top tip be for someone wanting to do their own PR?

Pick a newsworthy idea. What is new about your business, write in the style of the magazine or newspaper you're approaching. A good idea would be to give them a call and ask them what interests them in a story, tell them about your business they may even offer you some ideas. Once you've made contact they'll think you're helpful and will probably remember you when you finally send them a press release. Plus, this will save you valuable time in sending press releases that they are not interested in.
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Peter Gallacher has sinced written about articles on various topics from Babies, Fitness and Food And Drink. To find other great interviews just like this one, why not visit the My Baby Radio website, at
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