It's time to design your web site. I want everyone to be my customer, you say. I want to be all things to all people, you say. Sound familiar? Hopefully not, because to be all things to all people means to be an indistinguishable pile of mush that will find its way to the bottom of the search engine results, and be confusing and uninspiring to users.
Okay, so to counteract the mush and make magic, you've got to put a stake in the ground. Period. You've got to figure out for whom you're designing your web site. This is called "Defining Your Target Audience," and it is an essential part of good search engine optimization. Why? Because good SEO is all about putting the focus on your site visitors. In order to do so, you need to give them good, quality content, which in turn will attract good, quality, relevant sites to link to yours, therefore ushering in a new group of potential customers. And provide good content and attract quality links, you need to know who your customers are and what they want.
Any English teacher worth her salt will tell you that when writing anything, there are two key concerns. First is purpose: what do I want my audience to think, do or believe. Second is audience: who, exactly, is it that I want to think, do, and believe these things.
It comes down to this: let's say you have a website where you sell upscale items such as Godiva Chocolates and fancy fountain pens. To market such products to teeny-boppers and teenagers is probably not going to be real effective, so therefore, a "hip" approach for your web strategy is not what you need. A little research shows you that your typical customer has an annual income of over $100,000, has a graduate degree, owns 2 or more homes, and is over 45 years old. So there you go, now you have enough information to design a strategy and a website to target that market segment.
How do you go about defining your target audience?
You gather data. If you already have a web site, invite visitors to fill out a form in exchange for a free gift. The gift could be a downloadable, e-book, or a gift certificate for your products. If you have a database of email addresses, send out a survey, and again offer the free gift as an incentive for them to complete and send it back.
What data should you gather? Get as much of the following information as you can:
• Age
• Male or female
• Geographic location
• Income
• Profession/type of work
• Marital status
• Education
• Attitude toward your product/service category
• Attitude your product/service
• Interests/hobbies
If you've been in business for a while, you may have a good feel for who your typical customer is, but still try to glean as much specific data as you can.
What do I do with this data? Now that you have this information, you are prepared to design and produce an effective, targeted website and accompanying marketing program, be it email, telephone, or direct mail. First, write down your goal: What do I want my audience to think, do or believe after or while visiting my website. Second, write down your objective: Why do I want them to think, do or believe it? Third, look at your demographic data and place it alongside your goal and objective. The ideas for your web site marketing plan should start flowing.
The Target Audience Is
Conveying a specific message in a written article is no easy feat. Audience expectations fall on every point of the information spectrum. One of the biggest mistakes that article writers make is to try to accommodate too many readers. The more general an article becomes in order to meet the interests of a wide readership, the more focus it loses. This leads to an article that oftentimes appeals to no one at all. A small niche audience is always better than no audience at all.
The first step to writing an effective article is to determine who you are trying to reach. Once you pinpoint your audience, you can cater to their interests and needs. Similarly, in deciding your target audience, you must establish why this specific group of people will be interested in what you are writing about. This may require the writer to research the concerns and values of this group of people.
In deciding the issues that are most pertinent to your audience, be attentive to the best methods of communicating with this group. Choosing the type of language and the general structure of your article can be important choices in the process of effectively reaching customers. In the same way your vocabulary may slightly change from a professional setting to a social environment, you will want to consider whether you should use a more serious or casual tone. While an overtly scholarly vocabulary sounds educated to one group, it sounds pretentious to another. Know the general perceptions of your target audience and you will more easily communicate with them.
Upon determining how to convey your message, you must determine what exactly that message is. Have a clear idea of what you are trying to say before you begin writing. Articles that wander from topic to topic with no precise goal tend to lose the interest of readers before they get past the second paragraph. Make a concise point in the initial paragraphs and use the rest of the article to solidify that point.
Providing examples is one of the most effective ways of backing up your message. These examples can include fabricated anecdotal stories or real life events. Writers will oftentimes use highlighted events in the media with which almost any reader will be familiar. If you do choose to utilize stories from real life events, make sure you consult valid sources for accurate information.
Sometimes such an example can serve as an important cohesive element in your article that helps tie everything together. Establishing a slogan or common thread that is referenced throughout the article makes for a more interesting article. Whether it is a real life example you continue to come back to, or a buzz word that is used in multiple forms throughout the article, a repeated concept will help hold your article together.
Another way in which your article gains credibility is through the process of fact checking and editing. You must avoid spelling and grammatical errors in order to appear educated and knowledgeable. In the same way, you will also want to make sure your facts and figures; you may very well be asked to provide solid evidence to support your message.
Such accountability is dependent on both your audience and the places in which your article is published. Some readers will be more attentive than others. Potential publishers are as important to keep in mind when writing as potential readers. The publishers know their audience; you will want to adjust your writing style to appeal to the publishers you are targeting as well as your end reader.
While it takes time to ponder these various considerations related to the writing process, you will find they will help your article achieve a higher level of success. Write directly to your readers and they will hear you. This is the best way to see your articles gain recognition and respect amongst your target audience.
Both Mary Anne Donovan & Jackson Summerford are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.