Although the majority of mystery shopper companies in existence are reputable and honest, some are not. As customer demand has increased, the number of mystery shopper companies has skyrocketed. Today, you will find more than 400 just in the United States. A quality company will have the customer, as well as shopper at the forefront of concern, working hard to provide services that will improve customer satisfaction, reduce liability, and increase profit. To show the huge growth, from 2003 to 2004, mystery shopper companies increased by more than 11%. It is estimated that more than eight million shops were performed in the year 2004 alone, making this an industry with a value around $600 million.



Most people have a good idea of what to look for in good mystery shopper companies but we wanted to dedicate an article about the specific things you should avoid. Unfortunately, some people become greedy, always looking for ways of making money but without putting in the time and effort to do it the right, or even legal way. This means that customers are ripped off, often for large sums of money, and shoppers are paid with bogus cashiers or standard checks. You need to all you can to protect yourself when making a decision about mystery shopper companies.

Of all known issues that relate to mystery shopper companies, fraud with bad checks or other payment means is by far the most serious and prevalent. In this case, consumers are being sent letters or finding classified advertisements that promise a way of earning quick cash or gifts by performing mystery shops and/or service evaluations. One scheme in particular involves so-called mystery shopper companies, asking shoppers to cash checks, followed by wiring the money back to a certain address, most often to a foreign country.

The potential mystery shopper is told that they will be able to keep some of the check, but when the check is cashed, it will bounce leaving potentially large financial issues for the person who cashed it. While efforts have been taken to educate people of this potential scam, there are still people out there trying to take advantage of innocent people; so be aware of this when you are searching for companies to work with.

Another one of the top mystery shopper companies is called MSPA. In fact, this company is the largest, professional trade association, one that has a true dedication to improving customer relations and satisfaction. Using mystery shoppers has proven to be a significant tool in accomplishing this goal. With a shopper, customers will have an opportunity to see the customer's experience in an entirely different way. However, illegal schemes are being exposed by MSPA too.

In fact, MSPA give out tips to mystery shoppers to help them to avoid getting involved with fraudulent companies. They tell you to never pay a fee to join a company. Usually mystery shopper companies hire their shoppers for free. Also you should stay clear of companies who tell you that they will pay through money transfer or check cashing. If you follow those tips you should successfully avoid fraudulent companies.