Travel distribution is for many an obscure segment of the travel industry. When audiences hear the word distribution they usually think of shipping or transport. It is quite inaccurate however to compare the role of travel distribution companies to the role of shipping companies. Unlike product distribution, information distribution is as much about packaging and labeling as it is about transportation.
When it comes to airline products, the information that the distribution systems (GDS) are packaging today, for either direct consumers or industry professionals, is reducible to three categories: schedules, availability, and pricing. None of the GDS show information at the point of sale about all of the other qualitative differentiators. The definition of onboard service is entirely left to one's imagination or experience.
In all fairness, today's GDS were originally designed to automate the selling of airline tickets by reservation agents and then later travel agents. All they needed was information about seat inventory and pricing, and the ability to issue tickets and passenger receipts. When it came to answering questions about the value proposition, the airline representative provided information by referring to product sheets, in-house training or fam trips, none of which was or is available through the GDS.
When this schedule and pricing information was exported to consumer sites, the impact of this lack of supporting detail is magnified ten fold. To get a clear picture of this, imagine that all the milk containers lined up on a supermarket's shelf have the same color and that the only printed information on the face of each carton is the industry code name of the producer, the expiration date, and the price. As a consumer, one would have to buy a carton and open it to find out whether it is organic, or homogenized, or condensed, or sweetened.
As a contrast to airline distribution, consider hotel booking sites. They are content rich offering extensive descriptions of amenities and services. The hotel industry, entering the automated distribution environment a bit later than the airlines, has perhaps learned from their experience in addition to using newer technology to communicate (distribute) their product to the consumer.
The next generation GDS should in our view offer serious tools for airline product differentiation as well as customer segmentation. Both supplier and consumer are much more sophisticated and should be enabled to deliver and find appropriate products and information with the least amount of clicks and intermediaries.
Passengers should have access to information they need to customize their trips. Consider a transatlantic flight. One carrier might offer free drinks, full meals, free headsets, free newspapers and refreshment kits in all cabins, while another carrier for $50 less offers none of these. In today's GDS environment you do not have access to any of this information. Wouldn't the passengers like to know what they are getting for $50 less?
The FAA maintains databases with air traffic control actual take off and landing information. By comparing these to airline schedules we could inform in advance that there is a high probability of delays on a given route. Wouldn't passengers like to have this information before they commit to buying a non refundable ticket? Would it not be a great service to travelers to be able to measure their trip time from door to door, not just airport to airport.
We are no longer in an era where "one size fits all". Whether occasional travelers or road warriors, passengers much be empowered to choose the right aircraft, the right airport, and use the sales channel process most suited to their schedules and their expectations. That is where the GDS will prove themselves most useful to passengers and suppliers alike.
Transmission And Distribution System
Prohibition marked a unique period in American history. Between 1920 to 1933, the sale, manufacture, and transportation of alcohol for consumption were banned nationally as mandated by the 18th Amendment to the United States Constitution. Temperance movements throughout the U.S. during the 19th century brought about significant pressure on lawmakers and some states had already enacted statewide prohibition prior to the ratification of the 18th Amendment.
However, as the Great Depression wore on, Prohibition became increasingly unpopular, especially in the large cities. When repeal was finally enacted in 1933, Prohibition had brought about several notable effects: The first was the significantly lower number of breweries that re-opened - only half - than had existed prior to Prohibition. Wine historians point out that the Prohibition affected the fledgling U.S. wine industry as thicker-skinned grapes that could be easily transported replaced wine-quality grape vines. Lost too was the collective knowledge of wine makers who either emigrated to other wine-producing countries, or left the wine making business altogether. The post-Prohibition period, however, saw the introduction of the American lager style of beer, which dominates today. Most interestingly is the belief by some historians that the alcohol industry accepted stronger regulation of alcohol in the decades after the repeal, to reduce the return of Prohibition.
Benefits of the Three-Tier System
Following the repeal of Prohibition, a three-tier system of alcohol distribution was set up in the United States. The three tiers are producers, distributors, and retailers. A producer sells to a distributor who must sell only to a retailer. According to the Beer Institute, each state has created a three-tier system of beer distribution. Producers can include brewers, wine makers, distillers, and importers. The distributor tier is made up of more than 2,500 licensed businesses that store and deliver beer at the local level. The retail level represents hundreds of thousands of outlets that sell beer to the public.
The three-tier system enables states to track the actual movement of beer from the producers and importers to consumers through licensing requirements and legal obligations on companies who transport, deliver and sell beer. This system of checks and balances eliminates the economic incentive for illegal manufacturing, diversion and distribution of beer. Finally, consumers benefit from the healthy competition and facilitation of a wide selection of brands in the marketplace - from big-name breweries to specialized, small-batch operations.
Central to the system are America's beer distributors. Typically, producers give distributors exclusive rights to market their product within a geographical region to restrict two distributors of the same product from competing against one another. An important link to sustaining America's beverage licensees in every state, distributors add value to every product handle. For instance, every $1 spent on beer distribution generates .25 cents in federal tax revenue and nearly .14 cents in state and local taxes. Distributors help raise more than $5.2 billion in federal state excise taxes on the product itself.
Beer distributors also help businesses grow by reducing expenses and expanding profitability. In total, distributors reduce retailer operating costs by nearly $50 for every $1,000 spent on beer by consumers. For example, a store chain comprised of 1,000 stores can realize a saving of $17,318,007 in retailer costs. Those savings can be reinvested by retailers into job creation, business expansion, and customer savings.
In addition to benefiting retailers, the economic contributions of distributors also reaches packaging manufacturers, shipping companies, and the agricultural sector.
This system of checks and balances also extends to the community. The brewing industry spends more than $50 million annually promoting responsible consumption through a variety of efforts aimed at servers, parents, teachers, and communities. For example, CITY Beverage-Chicago, an Anheuser-Busch distributor, sponsors the "Street Smart" program in Chicago-area high schools. The programs are strategically timed for the period immediately before the high risk season of proms and graduations. Distributors also distribute training and point-of-sale material for the successful "We ID" campaign, helping to reinforce the message that checking IDs at retail outlets is critical to limiting youth access to alcohol.
Both George Khairallah & are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
George Khairallah has sinced written about articles on various topics from Travel and Leisure. George J. Khairallah is the President of BusinessJet Class, the GDS he founded in 2004 to address the on-line distribution needs of the on-demand air transportation industry. In 2007 he launched. George Khairallah's top article generates over 1000 views. to your Favourites.
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