In the current economic climate, it is certainly a ?buyer's market? for automobiles and trucks. If you can qualify for a loan, there are deals to be had. Many dealers are offering ?employee pricing? and many other incentives. But even with car dealers eager to make a sale, buyers should beware and understand their rights when it comes to defective vehicles.
The reason? Car manufacturers?especially in the U.S.?ship a large percentage of defective vehicles. If you're trying to ?do the right thing? and buy American, this is a fact you should be aware of, and also be aware of your rights under the law.
A lemon is generally defined as a vehicle that has had repeated warranty repair work for a defect or defects that impair the use, value or safety of the vehicle. The first warning to the dealer that you're driving a lemon, however, is when you bring your vehicle into the dealership for a second attempt at repairing the same problem. At this point, the dealer, financially motivated to not properly deal with a lemon, may start pulling all kinds of tricks in an effort to get you to go away. This includes somehow indicating that you really don't know what you're talking about, and that the defect is actually your fault.
?In such a case, the service writer or technician wants the owner to believe that he or she is too stupid to understand how to use a car,? said Norman Taylor, leading California lemon law attorney. ?Dealerships actually want consumers to believe their cars are fine, and that if they only knew something about cars, there never would have been a problem in the first place.?
In his many years as a consumer activist and lemon law attorney, Taylor has encountered numerous instances of this kind of dealer behavior. He has been a lemon law specialist since 1987, and he and his firm, Norman Taylor and Associates, have handled over 6,000 cases for consumers with a 98 percent success rate.
Other dealer ?deflections? include explaining that the car was actually designed to operate that way, claiming after several repair attempts that no problem was found, and simply avoiding the customer by not returning calls or claiming that they can't take the car for repair now.
?What consumers need to know is that a manufacturer and dealer almost always know about a defect, despite what they tell you? Taylor concluded. ?If you think you may be driving a lemon, it is best to contact a qualified lemon law attorney right away.?
About Norman Taylor & Associates
Norman F. Taylor and Associates have been assisting consumers since 1987. At Norman Taylor & Associates, the goal is to provide clients with the highest quality of legal representation if they're one of the unfortunate residents of California who've had the misfortune of purchasing defective vehicles or goods and who have recourse under the Lemon Law. They represent consumers in Los Angeles, Orange, Riverside, San Bernardino, Ventura and Santa Barbara counties. With a twenty two year history of successful cases, Norman Taylor & Associates has established their reputation as a firm of consumer advocates that get the job done.
Used Car Lemon Law In
It was recently reported that federal regulators have received over 200 complaints about transmission problems in the 2004 Ford Explorer. The complaints allege that there is a delay between the time when vehicles are shifted into reverse, and when the reverse gear actually engages. Other, more serious complaints state that the SUV may shift from park into reverse with no warning. Ford officials state that this defect has never posed a safety threat to drives and was addressed years ago through a service program at the dealerships. Yet the complaints persist.
While all the facts have not been fully investigated in this case and it is ongoing, it points to a common problem with defective vehicles: the ?gauntlet? that dealerships and manufacturers will put a consumer through when it comes to a defective vehicle.
?What I call the ?lemon gauntlet? typically begins when you arrive for a second time for a repair of the same defect,? said leading lemon law California attorney Norman Taylor. ?They say to themselves, ?Uh-oh. If we can't repair it, we'd better employ every trick we know to make this person give up and go away.?
Taylor has been a lemon law specialist since 1987, and he and his firm, Norman Taylor and Associates, have handled over 6,000 cases for consumers with a 98 percent success rate. In his experience, such behavior is not isolated to a few instances, but is quite common.
The tricks employed include ?too busy?can't take the vehicle now,? altering the repair order to make the defect appear to be a different problem, telling the owner that ?that's the way the car was designed to operate? and trying to somehow convince the customer that the defective operation is somehow the customer's fault.
?At some point in this gauntlet, the consumer may get so frustrated that he or she asks about their rights under the lemon law,? Taylor explained. ?Invariably they will be told that they shouldn't file a lawsuit because the dealership is really trying to help them. The truth is, if they were to get legal advice, they would learn that the dealer has likely intentionally mislead them. They would learn their rights, and would choose to pursue them.?
The best thing for consumers to do in such a case is to seek legal advice the instant they suspect they might have a lemon. This will help them avoid the many pitfalls and distractions carefully laid out by dealerships and manufacturers.
About Norman Taylor & Associates
Norman Taylor and Associates have been assisting consumers since 1987. At Norman Taylor & Associates, the goal is to provide clients with the highest quality of legal representation if they're one of the unfortunate residents of California who've had the misfortune of purchasing defective vehicles or goods and who have recourse under the Lemon Law. They represent consumers in Los Angeles, Orange, Riverside, San Bernardino, Ventura and Santa Barbara counties. With a twenty two year history of successful cases, Norman Taylor & Associates has established their reputation as a firm of consumer advocates that get the job done.
Norman Taylor has sinced written about articles on various topics from Lemon Law, Legal Matters and Debt Reductions. Norman Taylor studied engineering at Arizona State University as an undergraduate. He attended Glendale School of Law, graduated and passed the Bar in 1986. Aside from advocating consumer rights he volunteers for international human rights efforts and spo. Norman Taylor's top article generates over 27100 views. to your Favourites.