This article explains the details about Premium Rate Service Providers. It explains the services offered, the charges, and other information for the providers themselves and for end users. In the tough business climate of today where cut throat competition is the norm, every business is trying to trump its rivals.



Premium Rate Services can help your business improve customer relationship management and at the same time earn revenues. How? By offering high-end services to your clients. Plus, you can use these services as a business in themselves by offering various items to customers. These include horse racing tips, weather forecasts, the sale of products and services over the phone, horoscopes, chat lines and more.

Premium Rate Services have been growing in the United Kingdom at an explosive rate and customers are all ready to buy services as long as they offer value. Year on Year the services have registered a growth of 30% and people have spent 850 million on buying these services. Along with all the good news there has been some amount of bad news as well. Scams, unfair billing and other complaints have started their upward curve.

ICSTIS and Ofcom have taken some concrete steps towards mitigating potential damage. One of their main weapons is recommending that operators or phone companies provide an exact list of all the service providers that do business with them. ICSTIS solicits details from the operators such as the contact details of the service provider and the support numbers given to their customers in the United Kingdom.

ICSTIS has taken another important step. The agency has made it mandatory that phone companies submit numbers, which they have transferred to other operating companies. These measures give ICSTIS a clearer picture about the providers and operators who are offering the services.

Customers may not be able to find a solution to their grievances. Why? Because their phone companies do not have any agreements with the service providers. Therefore the phone companies are not much help. In these cases the best option for the customer is to approach ICSTIS directly to seek a solution to their problem.

New technology is making it possible for the services that companies are offering to constantly improve. Service providers are also upping the ante in order to get a better and bigger share of this gold mine. As fixed by ICSTIS, the top rates for the end users remain at 1.50. This rate applies for providers who have registered with ICSTIS.

But there are many providers who have not registered with the ICSTIS. Their sole intent is to dupe customers and charge higher per-minute rates. As end users of Premium Rate Services all of us should be aware of such unscrupulous providers and find out whether they are registered with ICSTIS. ICSTIS has initiated steps like freezing the funds of providers, which helps customers get back a part or all of their money if they have been duped.