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Video on Management Education And Development

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Management Education And Development
Joseph N. Abraham, M.d.
Such an approach appears to be insufficient. First of all, if we are engaged in workforce development, then what workers are we developing? For which job shall we train workers? There is a popular slide show claiming that today's graduate will hold 10 to 14 jobs by age 38. What will those jobs be? And even if we knew what they would be, we couldn't possibly train for that many jobs. For which of them should we train our workers?
Let us say, for the sake of argument, that training workers for only one job was a reasonable approach. How will they deal with constantly-changing skills that every job now requires? Consider the lowest-paid, minimally trained worker in any company. More and more, all employees have to be able to work with computer programs, train on new machinery, and handle equipment and chemicals that will often carry risks to the workers or the public. Then consider that as our students move into higher slots in the organization chart, that the quantity of skills, and the rate of change, will enlarge at ever-faster speeds. So by training students for just one job, that one job is a endless learning quest. So we see that with this approach, we have lashed ourselves to a lifetime of expensive continuing education for all employees. Unless employees are capable of learning on their own. And that gives us one clue here.
Next, we will need to decide whether each student will become management, or labor. Highly skilled jobs require critical thinking skills, and a wide knowledge of many different fields. Less-skilled jobs-- even middle management-- require a more focused training that concentrates more on attention to details, and frequently moves away from autonomous thinking. At the same time, it is impossible to predict who will be management, or labor. So, train the employee, fail the manager. Train the manager, fail the employee. This is a second consideration.
Next, we need to ask how it is that citizens, with moderate private income, should pay taxes to produce workers for corporations, which have very large budgets? If commerce needs to train workers for the corporation, private individuals should not pay taxes to support this.
There is a related philosophical problem here. Industry generally insists on a minimalist government, and the freest markets possible. So if industry desires division of business and government, how can we then decide that it is the responsibility of government to underwrite the needs of industry? If business argues that it is more flexible and efficient than government at everything else, then it is disingenuous to now argue that government should train industry's workers. It would seem to be an attempt to shift the cost to the general population, even though it will be less efficient, simply because business interests will bear a much smaller cost. So worker training seems to be at odds with the key concepts of the free market, particularly efficiency and accountability. That clue points more to the problems with motives rather than goals, but it is an important insight nonetheless.
We must also ask how worker training fits into the democracy. Oppressive governments want worker training-- and too many businesses are run like oppressive governments. Certainly an oppressive leader-- in the nation, in the marketplace, or in religion-- does not want independent-minded people running loose. Oppressive organizations can hardly withstand questioning about the strength and ethics of the current leadership. To the opposite, the oppressive organization only wants worker bees, who will simply do, and not think. Oppressive organizations vs. free democracies is the last insight, and tightly sums up the problems of worker training in the schools of free peoples.
This is because the concept that education should exist to train workers is much too low of a target for a healthy democracy. It is said that in America, any child can grow up to be President. This is not entirely accurate, because in America, EVERY child grows up to be President. When our citizens step into the ballot box, they each become our Head of State; we all run the country.
There is an irony here. Socrates warned us of the danger when all hands control the ship of state; in fact, it is from Socrates' warning that we receive the idea that government is a ship. But his fear has been proven wrong: democracy turned out to be the great strength of America. It is when all of us decide together, that we are the strongest.
But that is true only if the citizens are a hardy group of equals, of free, self-reliant, thinking citizens. Democracy fails in illiterate, impoverished countries of the world, where it quickly declines into an autocracy. Democracy only flourishes where the citizens are independent-minded.
So clearly, the democracy can hardly tolerate mindless worker bees. The democracy needs-- demands in fact-- incisive, broadly-trained thinkers. But then, so do communities, churches, service organizations, and yes, even corporations.
Workers are not what we need, not primarily. Citizens are what we need. The needs of the democracy require citizens with understandings of technology, geography, culture, history, political science, and economics. As the US is engaged in battles abroad, we can see that our misunderstanding of the cultures we are dealing with, and their history, has led to some enormous errors. As we engage with countries around the globe, we do not want to make those mistakes again. And so the person in the street needs not only to have been educated in these fields, but needs equally to continue that education, as a life-long quest.
We need citizens who are flexible and broadly educated, who have a grasp of how science and history and literature and traditions commingle to produce cultures, communities-- and citizens and nations. And yes, the citizen will also be able to hold a job; but she will also be able to hold down many different jobs, because she will be able to quickly learn and re-train herself to the accelerating changes in the modern market.
And after we have graduated our citizen-employee, she will move into a workforce managed by other such citizens, who understand that every worker, and every customer, are also broadly educated, and who each supply important opinions and vantage points. These new-age managers will then weave the divergent viewpoints into a more accurate picture of the world around them, and make better decisions. So the business of the future will look less and less like the autocracies that America was designed to replace, and will look more and more like the democracy our Founders designed to replace them.
We do not need workers, at least not first. We need independent-minded citizens, critical thinkers, fast re-learners: in our community, in our political process, and in our businesses. If we train employees rather than voters, then government and communities will fail, and business will fail with them.
But if we train citizens, all will prosper.
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