Tuning a piano is not like tuning a guitar. There are 88 keys instead of 6, and each key has several strings that vibrate in unison to produce the note. That means that for each of the 88, you've got to worry about keeping 2 or 3 strings in tune, as well as keeping them in tune with each other.
If you've ever had a piano tuned, you know that it is an art-form. The tuner arrives at your home with a bag full of tools of all shapes and sizes, and the entire operation can take hours. This is because as he or she tunes the various keys, the other strings loosen or tighten as the pressure on the soundboard changes, and then these strings must be re-tuned.
A good dealer will offer tuning services as well. This is a service that takes the touch of a real expert.
Routine Maintenance
Pianos are delicate and if not cared for properly, they will deteriorate quickly. Since owning this kind of instrument necessitates getting it serviced from time to time, a good dealer will also offer these check-ups.
One of the most important aspects of piano maintenance is action regulation. Just like a car, the instrument has "action," which means how well it responds to the touch of a player. If the hammers don't respond precisely to your touch, it will have a noticeable effect on playing, and this is one of the factors that renders some old instruments totally unplayable.
Good pianos are made with good action, but even the best brands still need these adjustments. You should have the action and tone regulated every 2 to 3 years. However, any time you feel that problems with the response or sound, you can always call a reliable dealer and have them check it out.
Moving
This is one thing we don't always think about when buying a piano - moving it! If you've ever tried moving one yourself, you know what a pain it is. More importantly, moving it can be hazardous to its health. Bumping a wall or corner along the way can damage the finish or, even worse, knock any number of the thousands of tiny pieces out of whack.
If you care about the shape of your instrument, it is recommended that you always hire an experienced and specialized mover to do the job for you. Many dealers offer this service as well. It is best to find a company that does this internally, as opposed to someone who contracts this work out. If they use a sub-contractor, it defeats the whole purpose; you chose them because you trust them to handle your investment. If they hire someone else to do it, who do they hire? A good dealer will offer specialized moving service whether it is across the room or across the country.
It is always good to trust your piano needs to reputable dealers who understand and care about these fine and delicate instruments. There are many more services available for general maintenance and other needs. Ask your dealer before you buy.
