In the past six months I've contacted a number of web sites using the email addresses listed and either never heard from them or heard from them 4 days later.
When we're putting together a new web site marketing strategy for a client.
One of the very first things we like to do is send them a mystery email asking various questions about the product or services they provide. Not just one question, but several questions that require a little effort on their behalf.
Then we sit back and wait to see what response we get.
We also like to call the business using the same strategy to see what response we get.
You will be amazed at the responses you receive. If in fact you receive any at all.
Unlike bricks and mortar businesses, web sites are open 24/7. Therefore, as part of your web site marketing strategy you need to be continually checking your inbox for new enquiries.
The great internet businesses that we deal with are the ones that respond quickly with helpful information.
Great customer feedback doesn't need to cost $1000's. Try a mystery email to your business.