If I place an order for standard shipping, how long will it take to receive?
All orders sent via standard shipping will be received with 7 to 10 business days. Plum Party orders ship within 48 hours from the day the order is placed. We cannot make any changes to the order within this period unless an item is on backorder. If you need the items for a specific date which falls within 7 to 10 business days, please choose 4-day express shipping. This will ensure that your order is received on time.
Do you offer other languages for your Children's books?
Yes, on selected titles we have English and Spanish. Other languages available on large volumn orders of 200 or more.Payments are accepted by PayPal,Check,Money Order,Major credit cards including Government I.M.P.A.C.T. and Japanese Bank transfer.Payments are accepted by PayPal,Check,Money Order,Major credit cards including Government I.M.P.
Do you ship chocolate in the summer?
Yes, we do ship chocolate in the summer. We require all customers to order chocolate products via express shipping. You can choose 2- day or overnight shipping only. If you are ordering multiple products, please keep shipping methods in mind. If the other items are needed for standard delivery, you must place a separate order from the chocolate products. If all orders are needed quickly, you can place the order together. Once you place the order, we cannot make changes.All express orders will ship out the same day if ordered before 12:00 PM EST. Otherwise, your order will ship the following business day. Business days are Monday through Friday, excluding holidays and weekends, this is determined by carriers. To calculate the arrival time of your package, please do not count the day the package ships.For all states, except Alaska and Hawaii, we use Fed Ex Ground and Fed Ex Express and UPS. We do not use DHL at this time.
How long will it take to receive my order?
One of the most important pieces of information that we ask for on the order form is your party date. We need to know how soon you'll be needing your order, especially if you'll be sending out invitations. And we need to be sure that there's enough time for your order to reach you before your party date (if there isn't, we let you know right away). If you've selected a method of shipping that won't reach you in time, we will advise you of it, and suggest an upgrade.The designs for children's party supplies change so frequently, with new ones being added and old ones discontinued, that it would be difficult and expensive to keep a listing up-to-date and current. For that reason, we don't offer a printed catalogue. We try to include pictures of each item online whenever possible, and if at any time you have questions about a product, please let us know.For all states, except Alaska and Hawaii, we use Fed Ex Ground and Fed Ex Express and UPS. We do not use DHL at this time.
Where can I buy TMNT birthday party supplies?
Party supplies should be widely available now in the USA at retail chains like Target, Wal-Mart, Party City and Toys R Us. Unfortunately we don't have vendor information for any other countries.Unfortunately, we only allow customers to use their Fed Ex account number for international or bulk orders. Please call us at to see if you qualify.We do offer bulk order discounts on many items shown in our website and even some products that are not shown on our site.
What if I don't like what I ordered?
You know when you order something online or from a catalogue, and you can't touch it or see it, and it arrives, and it turns out to be even better than you had thought? That's the feeling that we hope you have when you receive your order. But if isn't what you had thought it would be, please let us know. You can return it.Party supplies should be widely available now in the USA at retail chains like Target, Wal-Mart, Party City and Toys R Us. Unfortunately we don't have vendor information for any other countries.