The importance of a good phone system for a business is more than obvious, considering that the telephone and the email address are the first points of contact between your customers and your business. Aside from saving time and money and improving your customer service, a good telephony system can even contribute to the growth of your business, as well as to the reduction of staff turnover. A good phone system will pose no operation or management problems, nor will it stifle employee productivity. Maximizing the productivity and efficiency of your business is not the only thing that a competitive phone system can do for you. Making a good first impression is essential in any business when it comes to attracting new customers, and a well-chosen phone system can assist you in doing that.

Before you make a choice of telephony solution for your business, you have to define your needs and consider the possible future requirements. The number of phone users and sets, the number of local and long distance calls per day, the types of users, your specific needs for fax, voice and computers, the frequently used features, etc. all these are important factors in making a decision about the phone system that you are about to use. You should also consider the possibility of opening branch offices and the possible increases and changes in phone use in years to come, and include these in the criteria that you will use to decide upon your choice of a telephony system.

One provider of telephony solutions for your business is Applinet Direct, an exclusive partner of Nortel. Any item form the Nortel product range that you consider most appropriate for your type of business can be purchased from Applinet Direct.

The Nortel IP phone is one of those products, a professional level IP phone that can support the telephony features and applications available with a series of communication servers and Nortel BCM (Business Communications Manager). The Nortel IP phone 2004 is ideally suited for administrative staff, managers and knowledge workers.

Once you have installed a Nortel phone system, you may want to unlock some of the features that have been installed within the phone system. You can so that by using Nortel key codes, which are also available from exclusive providers of Nortel products, such as Applinet Direct. You can configure your Nortel key codes by calling this trusted vendor of Nortel phone systems, and you may also benefit from special key code packages, if you choose to configure all your Nortel key codes at once.

Connecting remote users, suppliers, branch offices and customers is possible with Nortel routers. Nortel routers offer both the control and security of private networks and the performance and cost advantages of public networks. Routing, firewall, encryption, authentication, bandwidth management, data integrity, and many more are provided by Nortel routers.

When your business requires high performance mobile connectivity and dense deployments, a solution that does not sacrifice the manageability or security of your system is the Nortel access point. The key features of the Nortel access point include self configuration when installed, detecting unauthorized activity through continuous RF scanning, hardware-based encryption, dual-home Ethernet ports, and priority queuing for multi-media and voice.

All in all, all the products and services your business needs for the communication system are available from Nortel through its exclusive product vendors.