What is a hierarchy of needs? Why is it important when you open a dollar store? What can it do for my business?All of these are great questions. Let’s get to some answers.
Hierarchy of needs is a methodology to adopt when you open a dollar store, or any other business for that matter. That ensures that every store employee is focused on the right priorities, at the right time, every time. There is no need for an employee to constantly be asking what to do next. If there are things to do, that employee can decide what to do and in what order to do it. If the owner or manager is away from the store, the employee is equipped with the priorities to make decisions.
For example, when you open a dollar store you may decide that customer service is the top priority. Whenever there are customers in the store that need help, the employee knows that helping those customers is the top priority. Possibly your second priority is handling stock work. The employee knows that if there is stock work to do and all customers are being helped, that is the right thing to do next. Finally, you may have placed store cleanliness as the third priority. There is no stock work and the customers are being helped by cashiers, so the employee knows that it is time to walk the store picking up and straightening merchandise, or possibly taking out the garbage.
In all three of these cases, there is no need to run down a manager to ask what do next. The employee knows the priority and is empowered to do the work without asking. When you open a dollar store the extra time that this gains you as an owner can be used for business-critical tasks.
Establishing a hierarchy of needs for your business does take a little time and training. When you open a dollar store this is time and training that is well invested in your business.
