Be sure to ask for estimates. Many questions about indoor pest control companies will be answered when you meet them in person. Were they professional in their personal appearance and manner? Did they arrive on time? If not did they let you know ahead of time? What about their vehicle? Was it professional, well marked, and clean? Did they pressure you with sales tactics or were they simply helpful and informative?
How long have they been in business? That's an important question to ask a pest control service. The longer the better. How much training and experience will my technician have? Annual training of all technicians is typically required of professional home pest control services.
You will want to ask the company whether they are licensed. You'll want to check with the state to verify their claim. Do not do business with a company that can't or won't provide proof of licensing.
Is the company insured? This is an important question. Ask for a certificate of insurance, then verify it with the insurance company. Lack of insurance is a warning flag. Any professional pest control service will be glad to have you verify their insurance.
"What methods of pest control do you use?" This important question will help you understand how the pest control service will be done. Knowledgeable professionals will explain the importance of removing potential sources of shelter and food from the home. They should also talk about techniques that prevent pests from entering the home.
How will the company react to an infestation? Of course they'll control the infestation, but then what? How can they prevent the infestation from curing again? Professionals should talk about breaking the life cycle of the pest.
Ask friends and neighbors for recommendation. This is the only way to evaluate a company's customer service. These recommendations will also help evaluate the effectiveness of the company's methods and techniques.
Do they belong to professional associations? Professional pest control associations offer many benefits to their members such as educational opportunities. Be wary of home pest control companies that don't belong to at least one professional association.
How do their prices and services compare with other pest control companies? The benefit of asking for several bids is the opportunity to compare one home pest control firm with another. While price is an important factor, professional knowledge and customer service are quite important as well.