The environment of web hosting is extremely competitive at the moment and these conditions have created an environment where firms are aggressively competing on price to offer numerous hosting plans at an attractive cost. If firms can't compete on price they are forced to stand out in other ways. There are a number of different ways a firm can make a strong offering to consumers and these include building the site, providing a domain name at no extra charge and the overall fee. However, the major element for many consumers is the Control Panel. Therefore, the website that you have and what you want for it will play a huge role in determining which web host is best for you. The way that a web host maintains control to organize a customers site is through the software they provide and this comes in the shape of the Control Panel. Every single action and activity that is undertaken on a website is maintained through the Control Panel. These actions can include anything ranging from creating FTP accounts, operating the email server for the client or compiling statistical data. No matter what operating platform you use, be it Windows or Linux there will be a Control Panel for your specific platform or one that can cater for both.

Control panels for websites based on Windows Platform

There are certain web hosting control panels that work only for Windows platform. Hosting Accelerator and Helm are the typical examples of Windows only web hosting control panel. However, Helm is one of the most popular Windows only web hosting control panel due to its several customer friendly features. One of the most outstanding features of Helm is the billing information as most all the normally used control panels do not posses billing information within the control panel. The only exception is the H-sphere. Moreover, Helm is also very convenient to operate as well as has a very good standard interface.

Features and advantages of Helm:

* Server Management: It can manage unlimited servers, domains and users and can also promptly add or remove servers. The Helm has integration with MailEnable, SmarterMail, Merak, IMail, MDaemon, Mail Servers and hMailServer as well as with Serv-U FTP, Microsoft FTP, Gene6 FTP Server, MySQL Server, and Microsoft SQL Server etc. It also supports Perl, PHP ASP, ASP.NET, and ColdFusion.

* The ability to manage billing: A hosting company will have the choice of using the internal billing system provided by Helm or any billing system offered by an external partner. the customer can have their bill created in the currency the like and they have the option to provide these invoices in plain text format and HTML format.

* Customer Management: This web hosting control panel also creates hosting plans for resellers as well as specifies the various resource limits including the amount of data transfer, domains, email accounts and disk-space.

The Linux Platform and the Control Panels for it:

There are some web hosting control panels that only operate on the Linux platform and these would include DirectAdmin, cPanel and Interworks. Many people like the services offered by DirectAdmin as they are availale for a low cost and is an extremely easy and convenient control panel to use. Similarly, many people choose Interworx as they find it a simple interface and it too offers a variety of additional features. However, these control panels cannot match the popularity of the cPanel service, which is by far the most coveted Linux based control panel. The cPanel service serves in excess of ten styles of Linux. One of the reasons why many of the companies who provide a web hosting facility like cPanel is due to the low cost of its hosting. There are also other benefits of this brand of software package which provides a great number of other services. These services include deploy applications, provide the ability for customer accounts, offer an account transferring service between servers, provides a secure server and many other key features.

Benefits of using Helm:

* Statistics of how the website is performing: With the amount of statistical tools and facilities offered by cPanel it is possible for any website owner to correctly analyze and calculate the traffic that is on their site. Not every hosting provider offers this service as many view it as a drain in their resources and would prefer not to offer the service to customers. If this an important aspect for a website owner, it is in their interest to ensure their choice of web host actually offers the service.

* Managing your emails: Having the ability to create and delete email accounts is something that many website owners crave and this is offered by cPanel. One of the major benefits is the Webmail facility that can be used by clients to access their emails online. There are a number of other programs that cPanel offers within its email range, with one of the most popular being the ability to create a forwarder that will pass emails in one account to another. There is also the facility to create a basic auto-responder that will send a pre-constructed reply to the sender if they submit an email about an enquiry.

* FTP and File Manager: The cPanel offers FTP access to a website so as to upload files. It is an extremely essential feature for managing a website. Moreover, if the website owner needs the cPanel also allows to register new FTP accounts in order to enable other people to access the website. However, it is the website owner and the hosting company that have the right to restrict and specify others access to specific folders. The one who are the not that comfortable with FTP package to upload files can use the File Manager available in the cPanel. The File Manager allows the user to unzip files, upload files on the server, as well as copy and delete files.

Control panels that can be used on both the Linux and Windows platforms:

The web hosts discussed so far have only been for one platform but some hosts are able to cater for websites created on Linux and Windows. These dual application hosts include H-Sphere, Ensim and Plesk, which are probably the most common types of these control panels. They all have their own benefits and the H-Sphere is capable of offering many services that start at providing key functionalities and go all the way up to providing complete automation. There is no doubt though that Plesk is the most popular provider of both Linux and Windows control panel facilities. This is best shown by the fact that most companies that offer services for both Linux and Windows platforms choose Plesk. The interface of Plesk will be familiar to users of Windows XP but be aware that Plesk is expensive, which is due to its ability to serve both platforms.

Key benefits of using Plesk:

* Shared Hosting: The Plesk offer a self administrating and identical multi-platform design that enables to perfectly manage the shared hosting environment. Even the non technical people can conveniently setup, create, and manage accounts.

* Having dedicated hosting: Of course, some clients want to do more for themselves and this is where the technologically smart clients can do their own work. The Plesk control panels offers the RPM installation which makes the Dedicated Hosting providers able to set a challenge for any skilled tech owners. This is done by the use of tools such as XML-API and 3rd party applications which are not available anywhere else.