One of the best tools you can use to create trust and added value for your customers is email. This starts with the creation of a list of interested clients. Next, the emails you send should include well-written and thought out content. This will ensure that the recipient takes action such as forwarding the email to a friend or visiting your website. But you will not get the most from your email campaign if you do not focus on the interests of your target audience or track which recipients take action.
An effective tactic in creating a successful list is to utilize your traffic. One way to do this is to allow the visitors on your site to elect to receive information from you by submitting their information through an "opt-in" field. Another way to capitalize on your traffic is by asking a customer to join your email list when they purchase something. Leverage your interaction with your visitors in order to identify those individuals who truly have interest in your product. Consistent yet moderate contact is important. If you contact your list too often, no matter how well-written your email is, you run the risk of pushing your customer away rather than pulling them in closer.
Once people sign up, send a welcome message as soon as possible. This is your first impression and you want it to be a good one. Make this message simple�reminding them of the benefits of signing up and providing a link to your website. When you shop for an email service provider, find one that can automatically send a welcome message and preferable one that will allow you to customize it.
Make sure that you're sending your customers information that is valuable and they can use. Take the time to research your customer in order to learn more about what they like. An effective way to do this is to organize your communications by interest group, or by category. What this will do is it will give your customers a list of options from which to choose that will allow them to tell you specifically what types of information they're interested in receiving. By doing this, you are increasing the value your customers receive with your emails and further building their trust in you so that they are far more likely to act upon this information. A recent DoubleClick study confirmed this theory by finding that email recipients were over 70% more likely to respond to a business email if that email were based on specific interests that they held. These types of customizations to your emails give your message a more relevant aspect and increase your chances of positive action on the part of your audience.
Branding all of your email correspondence with the look and feel of your business is important. This will help your email messages stand out from all of the other emails that your audience receives on a daily basis. There are plenty of service providers out there that can create custom templates to match your website. Some of them will charge you for this service, others will roll it in to their service. Make sure to shop around to find the package that best fits your needs. Doing this will increase your branding with your customers.
Another element you want to look for when shopping for an email service provider is one that will allow you to add a "forward to a friend" option in your emails. You will find that there are even some packages out there that will allow you to track who on your list is actually forwarding your messages. This is the kind of valuable information that allows you to identify and track your most responsive customers. Providing special offers and deals to these "level 1" customers as a reward for their loyalty is a sound business idea. Shapre Partners published a statistic stating that almost 90% of internet users will share their internet content with others and 75% will forward this content to as many as 6 other people. This is a viral marketing phenomena that will bolster the dissemination of your product message in an organic and potent fashion.
Another element you want to look for when shopping for an email service provider is one that will allow you to add a "forward to a friend" option in your emails. You will find that there are even some packages out there that will allow you to track who on your list is actually forwarding your messages. This is the kind of valuable information that allows you to identify and track your most responsive customers. Providing special offers and deals to these "level 1" customers as a reward for their loyalty is a sound business idea. Shapre Partners published a statistic stating that almost 90% of internet users will share their internet content with others and 75% will forward this content to as many as 6 other people. This is a viral marketing phenomena that will bolster the dissemination of your product message in an organic and potent fashion.
Email can be a fantastic marketing tool. A little effort searching for an email service provider that offers features like customization, forwarding and tracking mechanisms can pay off in a big way. You will create trust and added value among your subscribers by offering them information and services you know they are interested in. These are customers that will return to you time and again and will spread the word about you to their friends.