In this age of rapid technological developments and advancements one should look for the latest features in the PABX Phone system that he or she is buying. The latest features of the PABX Telephone systems include :

1VoIP: Voice over IP Or voice over internet protocol

2Value: Conduct research with reference to all the facilities that you require. Go for the phone system that serves your purpose and is at the lowest price without compromising with the quality.

3Voice Mail : Voice mail should be having the facilities of Forwarding capabilities, voicemail to e mail options, remote message notification, additional general use mail boxes.The voice mail memory should be upgradable. The latest features of the voice mail are Stamping of each message, Retrieving you message from any telephone, Forwarding the voicemail , and Providing the option to play the announcement.

4Auto Attendants: The facility of auto attendant means not only answering your phone but also being a bit interactive with the caller in giving him the touch tone choices. Even the direct calls can be kept on auto attendant mode. One has to see whether the PABX phone system that he/she is buying is having the features of auto attendant and whether the caller can perform the following options Dialing any remote or local extension with its 3 digit number, Using dial by name directory for reaching an extension, Dialing any ring group, Facility of leaving a voice mail message, Switching over to another auto attendant, and Listening to what is being announced.

5Remote Extension: It is a feature in which any phone , anywhere can be added as an extension of the system.

6External IP extensions: It is a feature in which you plug an IP phone into your network at your residence or any other location and the IP phone functions similar to the extensions in the office.

7The telephone system should be easy for set up.

8Language: You can make the caller select the language in which he / she would like to get the response.

9Flexibility: One should know to what extent the system is going to be flexible and the maximum number of users that can be attended to.

10Freedom of phone: Some of the PABX Phone system can be worked out with old phones too. This can reduce expenses on buying new phones

11Dial by name directory: This feature facilitates the caller to select an extension by dialing the name of the person they want to communicate with.

Some other features are : music on hold, call cascade, ring groups, call queue, automatic route selection, toll restriction, call detail record logging, line appearance, call forward, auto fax detection, call conference, call back call bridge , mode scheduling, call hold transfer / park, call screening, intercom, call pick up, caller id based call routing and call waiting.