Don't be afraid - you're not alone, and very little is totally irretrievable. It's an idea to keep a note of handy tips and techniques on "How To" issues! When I started my online business not long ago, I had no idea of how to get onto the internet - and the limit of my technological expertise was sending an e-mail. The experts, especially the younger ones have no idea of what it's like to be intimidated by a computer - but I've been there, still am there, but to a lesser extent.

I took the precaution of jotting down the important tips that I was given to help overcome technical problems - so I'll share these with you, with the hope that you'll work your way through these minor hassles, to establishing your own top home-based business.

Running an internet business from home involves key communications by e-mail. It's vital that you are able to keep (and find!) important communications when you need them.

Most of us have a home e-mail address, and the best tip I've had was to open one of the free accounts available. This will keep your private mail uncluttered, and also saves space on your hard-drive, as there will be plenty of information you'll want to keep, and refer back to. You are provided with more than 7000mb of space, which should last you a good long time.

I'm limited by spam rules for article writing, so I'm not allowed to use names which might be construed as advertising. I've used the free e-mail facility offered by one of the largest search engines. Others are readily available and the basics are all very similar.

1) You'll need to open an account to start with. Open your Browser and type in "Free e-mail account" and you'll be offered a range of links. Select one which will help you open your account, and click the link at the top.

2) You'll need to give your current e-mail address. This is the key to opening your account every day - so remember this.

3) They'll ask you for a password. If your choice is unsuitable you will have to think of another which has the correct components. (Make a note of these two points - so that you can sign in and open your account each time.) Keep the details of your user name and password for each new programme - there will be too many to remember!

3) There will be a word verification to complete, and you can open your account once you've read the Terms of Service.

4) Go to your account and click on the e-mail icon. Think of an address for your business e-mail communications. Again, the system will guide you and make suggestions for a name that is available. A couple of clicks and you're in business!

Devote some time to reading the "Getting Started" guide. There's an excellent system for Archiving your messages under different Labels. Follow the instructions carefully - and this will provide you with a simple means of filing your messages for easy reference. Keeping your communications up to date and accessible, will move you a step closer to establishing your top home-based business.