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Web Site Traffic Analysis

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Virtually all web-hosting services provide rudimentary analytics that can help you begin to understand what users are doing on your site. But most hosting services just don't provide more sophisticated tools. Tools such as funnel reports, which show how visitors are progressing through the various stages or levels of your site – hopefully to become a lead / conversion / sale or navigation reports which give you visitor activity such as entry points; where they clicked; where they came from; where they went; how much time they spent on a page and their exit points. Then there are tools such as segmentation reports which track the behaviour of specific groups of visitors such as purchasers, those who came from Google etc. and robot reports which monitor when search engine spiders index your site



There are free packages you can use from ClickTracks or Google but you must apply to Google and it can take weeks for them to set you up whereas ClickTracks Appetizer is free, immediate and includes several of ClickTracks' most popular features like overlay view, path view, page analysis and basic visitor labeling.

But once you have a web analytics tool what do you do with it? To many people statistics can be daunting and interpreting what they mean can be painful; but hey, no pain, no gain.

The first thing you need to understand is some basic terms:

Hit: a request for a file from your web server noted in the log.

Page view: a request for a file whose type is defined as a page in log analysis or an occurrence of the page tagging script being run in page tagging. In log analysis, a single page view may generate multiple hits as all the resources required to view the page (images, .js and .css files) are also requested from your web server.

Visitor session: a series of requests from the same unique visitor with in a single visit. A visit is expected to contain multiple hits (in log analysis) and page views.

Unique visitor: the uniquely identified client generating requests on your web server (log analysis) or viewing pages (page tagging). A unique visitor can, of course, make many visits.

Repeat visitor: a visitor that has made at least one previous visit.

New visitor: a visitor that has not made any previous visits.

Referring search terms: the search phrases people are using to find your site.

Referring URLs: tell you which web sites are sending you traffic.

Content popularity: the list of most popular pages on your site.

Site overlay: displays your actual pages with a click level indicator next to each link showing the number of people who click on each link.

Bounce rate: reveals the number of visitors who left the site from a particular page.

OK most of those are obvious but they are still worth laying out. In future articles I'll expand on some of these terms and on the whole subject.
Web Site Traffic Analysis
Among the best ways to get the very most out of your web marketing is to analyze the traffic that you already have on you website. You need to develop an understanding of who is visiting your website, what they want from your website, and what they're doing once they're there. Unless you have this information, it is challenging to improve it in a way that will better meet the expectations of your visitors.

In order to analyze your website traffic, you can choose one or many of the following four techniques:

? A webpage counter

? A statistical package from your ISP

? Web traffic analysis software

? Hire a professional to audit your website traffic

Counters are one of the oldest tools that have been added to websites. They can be visible to your website visitors, or invisible to them so that only you can see. A web counter is a very basic addition to your website that simply registers the number of people who visit any given page on your site. Of course, showing this isn't exactly the most professional way to run a website. Sure, they're alright for personal pages, but for a business that is trying to develop a good reputation and make a good impression, this probably isn't really the way to go.

With the statistical package from your ISP (Internet Service Provider), you'll be able to have a look at a log of every visit your website has received. This will be available to you in the form of either a webpage or a graphic for your analysis. The information is often registered in raw NCSA combined log file format, which is rather challenging to use for the average user. It is full of complicated coding that must be deciphered for each individual ?hit? that your webpage has received. If you know what you're doing, however, this method does indeed provide you with a good amount of information, such as the way that people are getting to your website (for example, by way of a search engine or a link from another site) and what they are doing at your site once they have arrived. If you are using a good quality ISP, then you will likely have a freeware version of a popular statistical analysis package available to you. There are many good ones from which you can choose, and you'll find the results very useful. You can have your ISP produce a daily, weekly, monthly (etc) report for you to use. They can either be posted on a webpage for you, or emailed directly into your inbox. You'll need to contact your ISP to find out exactly what services they offer in this regard.

If that doesn't work for you, if you want a better detailed report, or if your ISP simply doesn't provide that service, then you may wish to purchase a web traffic analysis software program. There are tons of these programs available at affordable prices that will provide you with a broad range of analysis options for the traffic you receive on your website. To use these programs, you simply need to download access logs from your ISP using an FTP program. You'll need to ask your ISP about the directory in which those logs can be found. The software will then parse (interpret) the raw log file information one line at a time to provide you with results in various combinations and formats for your use. Though the more high-end programs can cost over $5 thousand, there are many software packages that are available to us ?normal folk? with varying degrees of options and abilities, but at much more affordable prices. You can easily obtain a good quality software package at around $300.

So why do you need these stats so badly for your web marketing? The fact of the matter is that they give you a goal for your marketing. They show you:

? Which web pages on your site are most popular

? Which pages on your site are least popular

? Who is visiting your website

? Which browsers they are using to view your website

? Which search engines are sending the most visitors ? Which banner ads are sending you the most visitors

? Where the errors and bad links may exist on your website.
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About Author
Both Richard D S Hill & Mark Nenadic are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.

Richard D S Hill has sinced written about articles on various topics from Social Media Marketing, Internet Marketing and Computers and The Internet. Richard Hill is a Director of E-CRM Solutions, that specialises in CRM, direct and internet marketing [] for SMEs. He is non-executive Chairman of Innov. Richard D S Hill's top article generates over 27100 views. to your Favourites.

Mark Nenadic has sinced written about articles on various topics from Web Development, SEO Search Engine Optimization and Search Engine Marketing. Mark NenadicMark is the director and face behind FifteenDegrees-North , where you will find articles and resources to help with SEO, marketing and Web design. Mark Nenadic's top article generates over 18100 views. to your Favourites.
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