OK, this time I would like you to meet the ISO 9000. ISO 9000 is a family of the standards for systems of management of quality. ISO 9000 is maintained by ISO, the International Organization for Standardization and is managed by bodies of accreditation and certification. For a manufacturer, some of the conditions with ISO 9001 (which is one of the standards in the family of ISO 9000) let us include:

* a whole of procedures which cover all the principal processes in the businesses;

* supervising manufacturing processes to ensure them produce the product of quality;

* to keep the suitable discs;

* examining the outgoing product to detect the defects, with the method of recovery adapted where necessary;

* to regularly review the various processes and the system of quality itself for the effectiveness; and

* to facilitate the continual improvement a company or an organization which independently audited and were certified to be in conformity with ISO 9001 can publicly declare that it is “certified ISO 9001” or “recorded ISO 9001.”

Certification to a standard of ISO 9000 does not guarantee the conformity (and thus the quality) of the end products and the services; rather, it certifies that to form processes of businesses are applied. Although the standards came from manufacture, they are now used through a range of other types of organizations, including universities and universities. A “product”, in the vocabulary of ISO, can mean physical object, or the services, or the software. In fact, according to ISO'S in 2004, the “sectors of service explain now by far the highest number of certificates of ISO 9001:2000 - approximately 31% of the total”. ISO 9000 includes the following standards:

* ISO 9000:2000, systems of management of quality - fundamental principles and vocabulary. Cover the foundations of what are the systems of management of quality and also contains the language of core of the ISO 9000 series of standards. The ISO 9000 standards are pretty much, well, a standard nowadays.