What makes your store different than some of the others on the internet?



You are working with a real manufacturer. You are not dealing with a person running a "virtual store" out of their basement or someone who is simply fulfilling orders for another company (and marking the product up). We are Dun & Bradstreet listed and are local celebrities in the Philadelphia business community. We are also well respected by literally hundreds of thousands of customers from coast to coast.Yes they do. Pictures are of the exact product on a model. Our products are top quality and are not "Photoshop enhanced" to look better or different.

Do you guarantee your products?

Yes, we do guarantee our products to be free from any and all manufacturing defects. If in the very rare chance there is something wrong with a product, please contact us, we want to make sure you are happy and make it right. We will do all we can to fix things and restore goodwill. We want our customers to feel great about our products.

Do you accept exchanges if the suit does not fit me?

Yes we accept exchanges for sizing issues. However we reiterate that you should measure yourself properly so that you don't have to pay a $20 exchange fee. You need to call us within 48 hours of receipt. We want you to be happy and have a suit that you are proud of and love to wear. However, we don't feel it's fair for us to bear the burden of your forgetting to check your size. We really are serious..

How do you clean your Santa suits?

All the suits except the Velvet suit can be washed very carefully in cold water with mild detergent on the gentle cycle. It is important that the suit does not sit wet in the machine for ANY period of time after washing or the red on the suit could run onto the white. You must use a buzzer / timer and remove the suit right away at the end of the spin cycle. So, unless you feel confident doing your laundry properly, simply DRY CLEAN ONLY or send it to a professional laundry service.We will NOT ship to any countries other than the USA. Problems with International orders in the past caused us to discontinue this service.

Can I get a suit in time for Christmas 2007??

Everything you see on our site is in stock and ready to ship. If we receive an order by 2:30 pm (eastern time) from December 20 through December 22, it will ship the same day. You must obviously use an appropriate level of shipping to get the package to you in time such as 3 day, 2 day, or overnight as appropriate. On December 23, any order received by Noon East coast time will ship that day.Yes they do. Pictures are of the exact product on a model. Our products are top quality and are not "Photoshop enhanced" to look better or different. We never substitute unless we contact you first, and you approve it. We take most of the pictures ourselves (and our expertise is not photography), and do NOT use professional photographers or other trickery to make the products look better than they are. Photo tricks would only lead to disappointed customers.

Can I get a suit in time for Christmas 2007??

Everything you see on our site is in stock and ready to ship. If we receive an order by 2:30 pm (eastern time) from December 20 through December 22, it will ship the same day. You must obviously use an appropriate level of shipping to get the package to you in time such as 3 day, 2 day, or overnight as appropriate. On December 23, any order received by Noon East coast time will ship that day.You should measure yourself with a tape measure. The sizes we state on the site are accurate. We do quote our measurements using a tape measure.