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by Philip Yaffe
"If you don't know what you are looking for, you are unlikely to find it, even if it's right in front of your nose." -- Anon We all write in hopes that our readers will understand what we are saying with minimum effort and maximum pleasure. But how can we be certain that they will? We can't. However we can greatly improve the odds by abandoning subjective ideas of what constitutes effective writing and replacing them with quasi-objective criteria. During my 40-year career, I have relied on three such criteria, or "acid tests", that have served me very well. Not just for writing myself, but equally for evaluating the writing of others. Many people don't actually do much writing themselves, but frequently may have to critique the writing of others. It is of very little use to tell someone that a text isn't "good enough", "interesting enough", or "just doesn't feel right". So work on it. Such fuzzy criticism is not only unhelpful; it can be positively demoralizing. I am reminded of the story of a junior executive who presented a document he had written to his superior. He was told, "Make it more interesting". Being conscientious (and somewhat fearless), he replied: "Sir, this is the best text I know how to write based on the information I have. Unless you tell me exactly what you are looking for, any way l change it will only make it worse." Fortunately, the man's superior recognized the wisdom of the comment. In other words, in order to critique usefully, it is necessary to be explicit. This is exactly what my three criteria allow you to do Actually, it is incorrect to call them "criteria", because they are more than that. They are fundamental principles in the form of formulas that provide step-by-step instructions for producing recognizably well written texts, whatever the format or subject. If you are the originator, they tell you: 1) How to write your text in the first place 2) How properly to edit it when you have finished If you are the critic, they tell you: 1) What the text should contain 2) What needs to be done to improve it Before looking at them in detail, let's first agree what we mean by a well written text. For most people, it has at least two principal characteristics; it must be both "clear" and "concise". Unfortunately, both of these are "weasel words". They mean different things to different people, as well as different things at different times. This is why we need quasi-objective test, to be certain that these words will mean essentially the same thing to all people all the time. There is a third aspect of a well written text called "density", for which we also have a quasi-test. Test for Clarity 1. Emphasize what is of key importance. 2. De-emphasize what is of secondary importance. 3. Eliminate what is of no importance. In short: Cl = EDE
According to the Conciseness Principle, a well written text should be as: 1. Long as necessary 2. Short as possible
"As long as necessary" means covering all the key ideas you identified under "clarity", and all the information of secondary importance needed to explain and support them. Note that nothing is said here about the number of words, because it is irrelevant. If it takes 500 words to be "as long as necessary", then 500 words must be used. If it takes 1500 words, then this is all right, too. "As short as possible" means staying as close as you can to the minimum. Not because people prefer short texts. "Long" and "short" are weasel words; in the abstract they have no meaning because what is "long" in one circumstance is "short" in another. The important point is: All words beyond the minimum tend to damage clarity. Subconsciously, readers will continually be trying to understand why those words are there. And will be continually failing because they serve no purpose. Test for Density "Density" is a less familiar concept than clarity and conciseness, but it is equally important. According to the density principle, a text should contain: 1. Precise information 2. Logically linked In other words: D = PL Using precise information rather than wishy-washy weasel words aids clarity. For example, if you say it is a "hot" day, what do you mean? One reader might interpret hot as 24? C while another might interpret is as 36? C. However, if you say the temperature outside is 28? C, there is no room for interpretation -- or misinterpretation. Using precise information also generates confidence, because it tells the reader that the writer really know what he is talking about. This helps to hold the reader's attention and makes it easier to get key points across. However, precise data (facts) by themselves are insufficient. To be meaningful, data must be organized to create "information". There are two important tests to apply when converting data into information. A. Relevance Is a particular piece of data really needed? As we have seen, unnecessary data damages clarity and ultimately confidence. Therefore, any data that do not either aid understanding or promote confidence should be rigorously deleted. So there they are -- three fundamental "acid tests" for clear, concise, dense writing. Although quasi-objective, these tsts are not a panacea. They require you to think; in fact, they force you to think. And that is their strength, because they guide your thinking to precisely what you should be thinking about. To repeat the adage at the beginning of this article: "If you don't know what you are looking for, you are unlikely to find it, even if it's right in front of your nose." Now you know. Philip Yaffe is a former reporter/feature writer with The Wall Street Journal and a marketing communication consultant. He currently teaches a course in good writing and good speaking in Brussels, Belgium. His recently published book In the "I" of the Storm: the Simple Secrets of Writing & Speaking (Almost) like a Professional is available from Story Publishers in Ghent, Belgium (storypublishers.be) and Amazon (amazon.com). |
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