Alan Calder is CEO of IT Governance Limited, an authorised international distributor of ITIL books. ITIL books and the service management standards can be purchased online for worldwide delivery via
For It Service Management By drawing upon these three complementary frameworks as appropriate to its needs, an organisation can establish an IT governance regime that delivers real and lasting competitive advantage to its busi...... Similar Editorial : Asset Management For It by Luke Perry. | Source : How Does Internet Work