Brian M. Sprague is the Global Managing Director of the Service Management capability within Accenture?s Customer Relationship Management practice. Thank you for reading and if you found this article on customer service and support interesting, please register at: for our latest white papers now. Copyright ? 2008 Accenture.
Customer Service Executive Jobs While such capabilities may be considered by many companies to be an option today, they truly have become a competitive necessity especially for those organizations seeking to build enduring customer...... Source : What Is Customer Service