What Rules Do Debt Collectors Have To Follow When Calling Me? If you experience the unfortunate circumstance of falling behind in repaying your creditors, or an error occurs on you accounts, a debt collector may contact you. However, even though you may be contacted by a collection agency, you still have rights and are to be treated fairly. There are rules that have been created by the Fair Debt Collection Practices Act which a debt collector is required...... Similar Editorial : by Omar M. Omar. | Source : Debt Management Canada