About Writer Lee Pritchard is a composer and sound engineer who has had a life long passion for music; composing it, playing it, producing it and being around others who are involved in it. Lee is the founder of , a website providing 100% Royalty Free music, custom music services, audio editing, sound design, music consultancy, and Podcast Production. Lee can be contacted through his blog
Telephone Audio, Getting The Most From IVR And On Hold Marketing IVR is short for Interactive Voice Response, an automated system that uses a touch response telephone to direct your call. You will have one of these if you have multiple departments with lots of incoming calls. 60% of callers put on a silent on-hold hang up within 40 seconds and callers put on-hold with information and music will stay about 3 minutes longer. 55% of communication is lost over the...... Similar Editorial : by cathywarschaw. | Source : Video Phones
