You feel like kicking yourself in the butt for not knowing the Chinese language. For a long period of time you had planned to learn both this language and the written script. If you had then you would not have faced the problem you are facing now. For a long time you have been searching the net about the latest drivers for a particular hardware but have been unsuccessful. One of your friends told you to forget that idea and recommended that you go in for some new hardware that will help you to conduct your work better and that will also cost you less money. After spending some time for the same on auction sites and not finding it, you decide to use the search engine and are immediately provided with a number of results.



This is the start of your woe story. Though there are a number of sites that have that particular hardware, all of them are in the Chinese language and since you do not have any knowledge about the same, you cannot figure out what to do. You can see the prices in American Dollars and they are reasonable but what about information of the product and there is the form you have to fill up in order to process your order. You just cannot make heads or tails of what is what on the online form. Then there is the place where you have to submit your credit card details. This you could understand because of the `visa' and other credit card logos.

You make some rough guesses and fill out the form in the standard procedure (name, address, quantity, card number etc.), but each time you click on the `submit' button, you see that the form is being refreshed. This is a pain and you are now getting irritated after repeating the procedure a couple of times. You need that hardware urgently and hence your repeated attempts. If only you had known the Chinese language and its translation, you would have observed that you are clicking on the `form reset' button, instead of the `submit' button. Generally the `submit' button is on the left and the `form reset' button on the right.

Chances are that the person who designed the web site was using an English language program to design the web page and he or she too had made a mistake in the layout of the buttons. He or she might be excused for those who know the Chinese language will know what the different buttons mean. The bottom line is that you have missed out on a golden opportunity that could have changed the way you work. You have nobody else to blame for this quandary you are in today. If you had bothered to learn translation of the Chinese language you might have been able to fill up the online form and get the hardware your business so badly needs. It is high time that you too started thinking very seriously.