This is just bull to be honest and is so old fashioned yet many sales training courses include them!
The point being is that you should not care what type of questions you should ask as long as they are productive questions and that they do one of two things!
Rather than wracking your brains and being scared of asking an open or closed question in the right circumstance, for more details visit to www.sale-trigger-generator.com read what I am about to tell you and asking questions will come a lot more natural to you.
When you ask a question, no matter whether it is an open or closed question, it must do one of two things.
Your questions should either:
1. Move the sale forward or 2. Build the relationship with the client
Questions that can build the relationship with the client AND move the sale forward are awesome!
When you think about the combinations above there are four types of questions that you can ask:
(Least productive first)
1. Those that do not move the sale forward and do not maintain or enhance the relationship
These are obviously the least productive and you should avoid these because you are just wasting your time.
Examples are if you are talking about yourself on a subject matter that the client has no interest in or for more details visit to www.10steps-to-killer-web-copy.com if you are asking questions about products and services that the client does not want or need.
2. Those that maintain or enhance the client relationship but do not move the sale forward.
Some clients want small talk so that they feel more comfortable with the whole process.
The objective of these questions is to build liking.
Some examples of these are:
- Would you like some tea and coffee? - Played much golf recently James? - How's your new baby settling in? - How was the holiday? I was reading on the news that there was a heat wave where you were staying?
Try to use these questions early on but do not go overboard with them. Remember, the objective is to ultimately make a sale and not to gossip for an hour!
3. Those that do not maintain or enhance the relationship but move the sale forward.
Some customers like to just "get down to business" with no chit chat or small talk so just get straight on with it if this is the case.
These questions allow you to move the sale forward with no real relationship building.
These types of questions are normally associated with order taking and info gathering:
- What items would you like? - What are your requirements? - How much is your budget?
4. the most productive type of question are those that maintain or enhance the relationship AND move the sale forward.
Here are some examples:
- Can you imagine how that kitchen would look in your home? - Can you see yourself with this phone? - Would a tailor-made package be more suitable for you?
One that will be built around exactly what your requirements are so that the widgets are of more use to you John?
So, in summing up:
Forget about frying your brain with lists of open and closed questions.
Instead, during your prep think of only two types of questions no matter whether they are open or closed and ask yourself the following question:
DO THEY MOVE THE SALE FORWARD and/or BUILD OR MAINTAIN THE RELATIONSHIP WITH THE CLIENT?
If you can do both at the same your sales will rocket.
Example Of Sale Letter
What is the secret to sales letters that get read? That sell product? That keep readers reading until the last line? What about emails? Which ones get read? Which ones keep the reader "hooked" until the last line? Why do we buy from some email letters and not others---assuming the same product, same benefits?
I propose that it has to do with the conversational tone of the sales letter or email. Now don't get me wrong here.
I think there are rules to follow that send readers down a path that leads to a click or a sale. Sure, you got to ask for the order, you got to use compelling language.
But after that, some emails get read, others don't.
Think about your own email box. Which letters do you quit reading after the first paragraph? Don't know, start keeping track. I do. Which letters do you read until the last word? Are they consistently written by the same authors? What are the common factors? You can visit at www.sale-trigger-generator.com
I suggest that the letters that you continue to read are conversational in tone. You actually feel as though you are talking with a friend, sitting on the front porch with a refreshing glass of iced tea. The family dog is nearby, you can hear the creek running behind the house.
So how do you create a conversational tone?
1) Use shorter sentences. When you talk, do you use long sentences, or do you talk in short sentences? Or phrases? When you are truly comfortable, when you are talking with a best friend, you talk in phrases. You talk in thoughts. Thoughts aren't thought in sentences. They are thought in phrases.
2) Use word pictures. I love word pictures. I use word pictures in my normal conversation. It really helps people see inside my mind. I love to compare. Compare something logical with something emotional. For example, if I am talking about beauty, I can create a word picture about beauty. Imagine a sunset. Over the beach. Beautiful orange hues. Waves lapping in the background. Short sentences. Word pictures. Now you feel beauty. For more details you can visit at www.the-gurus-apprentice.com
3) Write what comes from your heart, unedited. When you are writing, do you constantly edit as you are writing? Do you edit when you are talking with your best friend? No, of course not. Occasionally you may even say, "I take that back, that isn't what I really meant". But most of the time, we talk from the heart and don't edit. Try it.
4) Imagine that you are explaining something to your best friend, who doesn't know the language of your field. Keep in mind, many of your readers don't know the language of the field. They are learning--that may be why they are reading your sales letter or email. But they don't know your language yet.
Just try it. Do you have an email list with at least a few hundred or few thousand names? Do a test. Randomly split the list into two groups. Write a letter using this process, and one using your typical method, and track click-thrust and sales rates. You may be surprised at the results.
Both Vikramsingh & Rajesh Khanna are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
Benefits Of Server Virtualization IT equipment and software is capital intensive. There are demands for certain types of products and can be helped by providing 1-week to 12-month rentals