That cheapo one might be an uncommitted reseller. I used one a few years ago. Very cheap, and very helpful. Then my site went 'missing'. By the Grace Of God I was able to get in contact with the owner, and make a backup, before the service was closed down. I found out later he had only about six customers.
Use a popular web host. Avoid ones that are trying to attract customers by undercutting rates to silly levels. If a deal seems too good to be true, it probably is.
2. Their Google PageRank gives a clue as to how popular they are.
This will irk the smaller hosts, but if your site is a serious one, put it on a serious host. Web hosting costs peanuts these days. People can be funny about spending an extra $5 a month. You'll wish you'd paid $500 when your site goes skew-whiff, and you can't get a reply from their technical support.
3. Send them an email or two. See how long it takes to get a reply.
This can be very revealing. If they take two days to get back to a potential customer, how long do they take to answer their _existing_ customers?
4. Check out their forums; how busy are they? They don't have a forum? Next!
They should have enough customers to run a forum, and care enough to have one. Reading it can give you a clue as to what their support is like. Likewise, see when they had the last news update on their site. If it was long ago, they may be moribund.
5. Technical Support.
This is as important as the features they supply. It's no good having a Virtual Private Server for $10.00 a month if there's no one there to answer your emails when the hard-disk fails.
6. Features.
Most geeks favour Unix. It's been around longer, and is more stable. Web hosts offering Unix variants like Linux have always been cheaper. They also seem to offer a wider range of toys. I need SSI (Server Side Includes), SSH (secure Telnet), 10 MySQL databases, Cpanel, PHPMyAdmin and a UK IP number. And you can get this for $15 a month.
Things like MySQL databases, Cpanel and SSH access are real sticking points for a lot of web hosts. If they're generous with these, you've found a rare jewel.
7. Word Of Mouth.
Webmasters are always asking about web hosts on webmaster forums. Find a few recent threads, and note who gets the most votes. Search engines, on the other hand, have been spammed by some hosts. If you do a search on 'the best web hosts' or 'top 10 web hosts' you'll get puff pages. Recent opinions from professional webmasters are the best.
Front Page Web Host
If you've spent much time looking you've probably heard numerous times that there is no such thing as a "perfect" web host. They are, after all, just a combination of people and machines; both inherently fallible and both subject to the whims of fate and likely to fail us at a critical moment. But, if we accept the fact that web hosts are fallible just as people are, then I think many of the same criteria we use for finding the "perfect mate" can be used in our search of the "perfect web host".
First, start with yourself and your motivations. To really know what you're looking for you need to know why you're looking. What is it you really want out of a web host? Are you interested in creating your own blog? Forming a forum on the plight of escorts in New York? Creating your own brickless storefront?
The type of web site you intend to build can help to determine the type of host you need. An e-commerce site that will (hopefully) generate lots of traffic will likely need the power of dedicated servers, whereas a family web site will likely do quite well on a shared server.
Are you experienced? If this is your first foray into web hosting relationships, your tender sensibilities and delicate ego will require extra TLC. Look for a host that has highly rated customer service and, after choosing one, test it before you really need it. Be needy; call their support line, send them emails, and use the online chat before you really need it. Ask questions about site setup, email configuration, setting permissionsanything you can think of to see what kind of responses you get. If they aren't supportive now when you don't really need them, they aren't likely to be when you do either; move on.
Make sure the software you want to run is compatible with the host you select. Will you need MySQL or POP3 support? Do they support all the PHP modules your application requires? Do they have installers for the blogging software or the image management package you want to run? Whether you already know exactly what you want to run or you're not really sure and just want to know what's available, ask. It's better to find out early on in the relationship that the two of you aren't really compatible.
If you've experienced the hosting scene before, think about your prior affairs and what you liked and didn't like about them. It sounds obvious, but try to find hosts that offer the features and services you liked and avoid those you did not. So often we tend to repeat the same mistakes we made in the past both in choosing patners and in choosing web hosts. Just because they promise us a terabyte of bandwidth doesn't mean we'll really get it. Read the fine print.
A clear understanding of your needs along with careful research can net you a partnership that you can both be happy with. Remember to always read through the details and always be prepared to leave.
So, there's no such thing as a perfect web host. If you're careful in defining your objectives and do some conscientious research you can find one that you will be happy with for the long term.
Both Robert Thomson & Dan Scott are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
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Dan Scott has sinced written about articles on various topics from Personal Desktop, Banking and Information Technology. Dan Scott is a Computer Scientist with over 25 years of experience designing, building, and supporting computers and information systems. Make sure you check out his
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