It is quite true that more brains mean more processing power, yet the concept does not find favor when selecting team size because what is even more important is communication - something that becomes a huge problem when more than the requisite number of employees is inducted into the Lean Six Sigma implementation team.
As such, rightsizing Lean Six Sigma teams should be the first priority for businesses that want to ensure the success of "Lean" projects and realize the full potential of such projects.
How Can A Business Make Way For Rightsizing?
In their efforts to reduce the team size, many businesses often make the mistake of inducting "top-rated" employees, thinking that they will compensate for the small size of the "Lean" implementation team. Businesses fail to realize that most "top-rated" employees are individual performers and that they may not be able to give their best when asked to work as a team. Additionally, since star performers generally have big egos that can lead to conflicts and not collaboration, it makes sense not to include them in the "Lean" team.
The team size may vary depending on the complexity and vastness of the "Lean" project, but for an average project, businesses should look for a team of three to five members. When selecting members, management should look for employees who may have worked there for a minimum of five to ten years and displayed consistent performance over the years.
Since maintaining proper communications is one of the main responsibility of "Lean" implementation teams, the management should also assess the communication and interpersonal skills of potential candidates before inducting them in the team. Ability to think out of the box, solve problems, see things in the right perspective, and motivate others are some of the other qualities that the management should look for when selecting "Lean" implementation team members.
Benefits of Rightsizing Lean Six Sigma Teams
The actual benefits of rightsizing may vary depending on the type of "Lean" project and the type of organization, but some basic benefits that every organization can hope to derive by rightsizing include the following.
-Improved communications amongst implementers, management officials and other entities associated with the "Lean" project
-Better accountability on part of the team members since decisions and actions taken by the team can be traced back to individual members
-Reduced cost of operations because the lesser the numbers, the less will be the amount of resources used for performing the same tasks and duties
-Increased efficiency in solving complex problems and issues since employees would know the exact person to contact if they encounter problems during the implementation phase
-The small size will prevent the formation of sub-groups within the team
All these benefits are enough to prove the importance of rightsizing and that rightsizing is the way to go for organizations looking to become "Lean" and subsequently improve their efficiency and profitability.
Lean Six Sigma Courses
Let's face it ... any change in any organization will meet with a certain amount of resistance and skepticism. We are creatures of habit. However, when the change you are contemplating falls in to the realm of Process Improvement, there are unique challenges involved. Especially if you never learned the People Skills you need for smooth CPI Implementation.
LEAN is more than just the Technical Skill Set. In fact, sometimes the more technically qualified you are, the harder you may find LEAN to implement. WHY ?
LEAN Six Sigma does have a comprehensive set of technical tools with which you can approach any business process. You can spend months learning the various applications and nuances and, unfortunately, your data and compiling of statistics - the "Facts" does little to counter the resistance and skepticism of your Teams.
Success with LEAN Six Sigma implementation depends in large part on your People Skills.
- Your ability to quickly establish your credibility and create a Context of Trust and Respect
- To run effective meetings, keep the Team focused and on track
- To ask quality questions that keep the group engaged and involved
- Your ability to teach the team the value of Process Improvement and hand the process over to them
When you focus too heavily on the Technical side of LEAN, you can unintentionally get in the way of these People Skills tasks. And your Teams remain resistant and obstructive.
Here's one People Skill's Tool that will get you started on the Right Foot with a new Team.
What's In It For Me (WIIFM)
The first step is to shift your perspective to that of your Team Members.
- Why do they want to be on this team?
- How can they benefit from the improved Process?
In short, What's In It For Me?
People will naturally take actions that result in a personal benefit. When you know "What's In It For Me", you can decide whether or not to participate. This means you actually need to "Sell" the Benefits of LEAN Six Sigma by making sure everyone knows "What's In It For Me".
Think about the benefits of a fully implemented LEAN project for a moment... the benefits to the Team members on the front line.
In most cases, they will get more done, in less time, without working harder AND can now take on the higher level job tasks that are more fulfilling. That is their WIIFM.
You can even involve the Team in clarifying the WIIFM by asking a few high quality questions in your first meeting. It could go like this.
"Let's brainstorm for a second... when the workplace is organized and we have made the line improvements that are the focus of this project ...
- How will your work day be different
- What will you be able to stop doing?
- What else will you be able to devote some time and attention to that you cannot now?
- How will all that feel?"
Taking some time to establish What's in it for Them at the onset of the project is not in any LEAN Six Sigma training manual AND it is a vital People Skill for CPI Success.
Try this WIIFM approach and notice the difference it makes in your relationship with the Team.
Both Tony Jacowski & Peg Drummond are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
Tony Jacowski has sinced written about articles on various topics from University, Six Sigma and Information Technology. Tony Jacowski is a quality analyst for The MBA Journal. Aveta Solution's Six Sigma Online offers online and certification classes for lean six sigm. Tony Jacowski's top article generates over 90500 views. to your Favourites.
Peg Drummond has sinced written about articles on various topics from Six Sigma. Peg Drummond has trained thousands of LEAN Black Belts in the People Skills for LEAN Six Sigma success. Get your Teams immediately involved and participating in Process Improvement with a. Peg Drummond's top article generates over 880 views. to your Favourites.
Benefits For Small Businesses The Occupational Safety Health Administration also offers guidance in helping with this planning process