All it requires is a recipe containing you (yes, that's YOU!), awareness and a natural disposition to be brave enough, to change the day of everyone you come into contact with in a positive way.
Appreciating what people do for you, whenever you come into contact with them is the first step.
It may not sound much, but saying a sincere 'Thank You' means much to many people - sadly, it is not what they experience normally.
This can be a 'Thank You' to someone who holds a door open for you, or maybe to the guy you buy your morning paper from. It can be to an employee who you manage, for something, for goodness sakes, for anything they did well - in the moment, sincerely.
The next step, when it is comfortable for you, is to explain what it was they did that was great.
So, as an example, it could be to an employee who you manage,
'Thank you for that piece of work, your effort has made such a difference to it'.
It could be a 'Well done' as you stand in front of a display of merchandise...
'What I especially like about it, is how you made such a great impact with the cornflakes display'
Outside your place of work, you buy a sandwich,
'Thank you - can I just say what a great job you did putting that together for me; I truly appreciate it'.
Sharing positive observations that people might not see in themselves, because there is not enough positive feedback in the world creates positivity.
You can make a difference to literally dozens of people every day and makes their lives brighter.
And how do you think they will respond to the next customer; and the next.
Research shows that they will be buzzing for the next 5 interactions with others. Maybe they will 'Pay it Forward' as in the film. (Not seen it? Do!).
This is about small things that you can do every day.
And if you can't do it consistently? Just do it sometimes - that is much, much better than never at all.
You may never know the positive difference you have made to someone you spend a little time, a little courtesy with - but you will have to live with that delicious 'not knowing'!
Tip? Set yourself a target of doing this five times a day - and if you do, give yourself a pat on the back!
This works in business and the real (:-)) world too!
Make A Difference Day
Every day Jim asks me the same 24 questions. Every day I ask Jim the same 17 questions. A key to the success of the process is that each person writes his or her own questions. Each one of our questions can be answered by 'yes,' 'no' or a number. This keeps the process moving quickly. We send each other weekly results from an Excel spreadsheet.
One rule: no negative feedback. No matter what the other person has done, we say nothing that might produce guilt. On the other hand, we make positive comments that reinforce success. Recently, I asked Jim how much he weighed. Since we began, he had lost 12 pounds. I said, 'Great job!
That's a new record!'
Jim and I live miles apart and both travel extensively. We are still able to connect by phone on about 80 percent of the days. When we miss a day or two, we simply catch up later.
For example, I will share some of the questions that I have written for Jim to ask me. Please remember my questions reflect my values, and might not work for you.
Jim's first question for me is, 'How happy were you today?' I answer on a one-to-10 scale with 10 being the highest score. I am a Buddhist. My philosophy of life is simple: Be happy now. I have a great life - wonderful wife and kids, good health, don't have to work, love my job and don't have a boss. If I weren't happy today, someone screwed up - that would be me!
In spite of all my blessings, I can still sometimes get caught up in day-to-day stress, forget how lucky I am and act like an idiot. It helps to get a daily reminder of the importance of happiness and gratitude.
Jim then asks, 'How many minutes did you spend writing?' This is harder for me. I am an extrovert who loves teaching, coaching and just being with people. It is sometimes hard for me to sit by myself and write. Yet writing is a critically important part of my life. Through my writing I have reached more than a million people that have never heard me speak. Writing is how I am communicating with you now.
Some of my questions are about health, such as 'How many sit-ups did you do?' (This works. Today I did 370 sit-ups at once. Not bad for a 57-year-old guy!)
Disciplined follow-up is key to the success of my teaching and coaching. One question is 'With how many clients are you current on your follow-up?'
My relationship questions include, 'Did you say or do something nice for your wife? Your son? Your daughter?' I am certainly not a perfect husband or dad, but this process is helping me get better.
Why does this process work so well?
For one, it forces Jim and I to confront how we actually live our values every day. We either believe that something matters or we don't. If we believe it, we can put it on the list and do it! If we really don't want to do it, we can face reality and quit kidding ourselves.
I asked my wife Lyda (also a psychologist) if she thought this process would work as well with a computer-generated list of questions instead of a friend. She said, 'No, it is a lot easier to blow-off a computer than a friend.'
Imagine a friend of yours was going to call you every night and ask you questions about your life. What questions would you want this person to ask you? In the past several months, I have had more than 1,000 participants in my training programs write their own questions. The results are very revealing and sometimes even profound.
Try it out. Write the questions that you would want a friend to ask you every day. Even the process of writing questions will help you better understand your own values and how you live or don't live them on a daily basis. If you really have courage, recruit a friend and start asking daily questions to each other. You might be as amazed at the results as I have been.
Both Martin Haworth & M. Goldsmith are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
Martin Haworth has sinced written about articles on various topics from Finances, Interview Questions and Team Building. ?2006 Martin Haworth is a Management Coach. He has more at his website, . Martin recommends. Martin Haworth's top article generates over 3350000 views. to your Favourites.
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