There is a strategic marketing lesson to be learned in the following words uttered before a rapt audience of Congressmen and United States Senators: “So, first of all, let me assert my firm belief that the only thing we have to fear is fear itself -- nameless, unreasoning, unjustified terror which paralyzes needed efforts to convert retreat into advance.”
This line was the most famous quote from Franklin Delano Roosevelt (FDR), regarded by many historians as one of the two or three most effective American chief executives in the history of our republic. It also represents a piece of marketing strategy that was so effective, it was credited with playing a major role in pulling the United States economy, circa The Thirties, out of a ditch the likes of which have not been experienced until this day. Indeed, it was also an unprecedented gem of public relations.
It was delivered in his 1933 inaugural address, in the depth of The Great Depression, at the start of his first term. Reading a bit further into Roosevelt's address, we realized that he was referring to the economic conditions of the time; a time when 13 million were unemployed, and almost every bank was closed. FDR was essentially saying, "If we can't shake our pessimistic economic outlook, it will be tough to turn things around." Yes, Roosevelt, a hard-nosed realist was calling for a little irrational exuberance.
Were these the words of a blathering idiot .. . a political Pollyanna who couldn't see reality through his rose colored glasses? Hardly. Indeed, Roosevelt was a practical person, one who earned his historical stripes by being the author of The New Deal, an unprecedented program with the goal of putting people back to work and setting the stage for the post WWII boom. The impact of Roosevelt's words rode America to victory on the back of a brilliant piece of copy writing of which any advertising agencies or marketing agencies of the day could have been proud.
Dealt a short straw in a physical sense since young adulthood, the 32nd President, who suffered from debilitating polio throughout most of his political life, was a gamer who never admitted defeat, leading the US and its allies during what was perhaps the darkest period of our history, the “terrible twins” of a world war waged simultaneously in, both, the Pacific and Europe. That we won the war and righted the gravely wounded economy are as much a testament to his strength and resolve as perhaps any other single factor.
Roosevelt must have been an inveterate optimist; else how would he have been able to strap on those weighty, iron leg-braces every morning, stick out that jutting jaw, and, often with a smile on his face, lead the free world through the shambles of WWII and an economic firestorm? That he died with his boots on, early in his fourth term, was perhaps the ultimate indicator of his spirit and legendary determination. And that he was a man with a specific marketing strategy is, likewise, undeniable.
The President was a man with specific marketing plans on this occasion, but more than anything, he was a man of action. If he was able to press ahead, working energetically and with inventiveness during times of turbulence, arriving as he did at a momentous ultimate victory, is there a lesson in it for you and for me? I think so. Scaled down to the scope of our own burdens, these, too, are terrible times. But like those Americans in the first half of the Forties, those of us who choose not to be victims, who persist against all odds, ultimately, will survive, succeed and prevail.
Marketing In A Recession
In other articles I have shared some of the reasons for recession marketing and how this form of marketing is different. To bring this into perspective let me just say that when the economy is good you will find that advertising (marketing) appeals to your sense of personal taste and desires. When the economy is poor marketing needs to center on quality and value.
One of the advertisements that vividly demonstrated that company marketers had a clear understanding that things needed to change was an advertisement for a family sized vehicle.
This advertisement talked about a better-known competitor. They pointed out that their vehicle cost several thousand dollars less than the competition. Instead of pointing out the many things a person could buy with six thousand dollars this company had grocery carts filled with food and indicated the savings on their vehicle would provide food for a family for a year.
Another advertisement deals with the phone connections between people. In this case it was the difference between VoIP and other forms of connection. The phone company that uses VoIP demonstrated a multitude of features and a price that was about a fourth of the cost of other phone competition. They further demonstrated that the competition did not provide similar features in their basic package. What they were trying to do was point out that for 25% of the cost consumers could actually find greater value.
Marketing during an economic downturn is all about siding with the people who are keenly aware they need to reduce spending or need to derive the greatest long-term value from the product being purchased.
This translates to your business website. Can you think of ways to enhance the marketing aspect of your ecommerce site to reflect your understanding of tough times and the need for value?
Subtle shifts in your marketing strategy can help align you with the mood of your potential customers. Can you find freebies you can pass along to your customers? This could be a new networking opportunity for you as you work with other businesses to promote their non-competing products by providing value added free sample as part of your customer's orders.
The role of recession marketing shouldn't be viewed as an attempt to fool customers into thinking your products are superior, but to point out the things that give your product or service a value that is unique and unexpected in times of financial difficulty.
Marketing is simply finding the best way to get your message out to prospects. What you may discover to be the best way today may not be the best way six months from now. You need to be flexible enough to move in a new direction when necessary. You don't need to overplay desperate times. In fact there was absolutely nothing in the two examples above that indicated this was a response to the economy. There may not be a need to remind customers that things are bad. Simply point to the value and quality of what you offer, make the message easy to understand from a financial point of view and see if things don't improve in online sales.
Both Allan Starr & Scott Lindsay are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
Allan Starr has sinced written about articles on various topics from Business Marketing, Internet Marketing and Marketing. Allan Starr founded Marketing Partners in 1976. The Phoenix-based firm provides local, regional, national and international strategic marketing, advertising, public relations and sales promotion services for a diverse client list. He also has been a natio. Allan Starr's top article generates over 3600 views. to your Favourites.
Scott Lindsay has sinced written about articles on various topics from Payday Loans, Computers and The Internet and Mens Health. Use the with HighPowerSites.com or the at. Scott Lindsay's top article generates over 1830000 views. to your Favourites.
Connect With Targeted Customers Guerrilla marketing is unconventional, non-traditional, and contrasts from the expected norm. Try it you and your pocketbook may like it