Most people have considered SAP as a solution for the Fortune 500 type of company. However SAP claim 38% of their customers have revenues less than $250 million. SAP business one is more than an accounting system. It has all the basics, including financial, distribution and light manufacturing. It distinguishes itself by also including customer relationship management, work flow and human resources. Sap is the biggest ERP software vendor in the world and is committed to making SAP business one a success. Customer relationship management (CRM). Business one's CRM system includes contact management, sales force automation and a very impressive service management system that includes dispatching, contract management, warranty tracking, knowledge management (track problem resolution) and billing for services.

Software:- Software developed during one unit of time is referred to as an iteration, which typically lasts from two to four weeks. Each iteration passes through a full software development cycle, including planning, requirements analysis, design, writing unit tests, then coding until the unit tests pass and a working product is finally demonstrated to stakeholders. Documentation is no different from software design and coding. It, too, is produced as required by stakeholders. An iteration may not add enough functionality to warrant releasing the product to market, but the goal is to have an available release (with minimal bugs) at the end of each iteration. At the end of each iteration, stakeholders re-evaluate project priorities with a view to optimizing their return on investment..

The implementation of SAP software, such as SAP R/3 is almost always a massive operation that brings a lot of changes in the organization. The whole process can take up to several years. Virtually every person in the organization is involved, whether they are part of the Sap technical support organization or the actual end-users of the SAP software. The resulting changes that the implementation of SAP generates are intended to reach high level goals, The Sap implementation process is made up out of four main phases, i.e the project preparation where a vision of the future-state of the SAP solution is being created, a sizing and blueprinting phase where the solution stack is created and training is being performed , a functional development phase and finally a final preparation phase, when the last tests are being performed before the actual go live. For each phase, the vital activities are addressed and the deliverables/products are explained. Sap business one is affordable, easy-to-use business management software designed specifically for small and mid size businesses. It enables you to manage your critical business functions across sales, distribution, and financial, all in a single integrated system. With Sap business one, you can instantaneously access a complete and up-to-the-minute view of your business, so you can respond to customers faster and grow your business more profitably. More than anything, Sap business one has allowed us to consolidate all of our financial, all of those different offices, all of those reporting structures that we have in our five different offices and in a click of a button, I can take a consolidated view of everything. And that's been very important and very helpful to make us more efficient in the way we manage our affairs."

SAP business one contains fourteen core modules. Administration module, where configuration is performed. Financial module, where various accounting and financial activities are conducted. Sales opportunities module, where existing customers and potential accounts are structured tracking. Sales module, where orders are entered, shipped and invoiced. Purchasing module, where purchase orders are issued and goods received into inventory. Business Partners Module, where Business Partners (customers, vendors, and leads) are contacted and maintained. Banking module, where cash is received and paid out. Inventory module, where inventory is valued and managed. Production module, where bill of materials is defined and manufacturing is tracked. MRP module, where purchase and production planning takes place. Service module, where after-service products are managed. Human resources module, where employee information is kept. Reports module, where system-default and user-defined reports are generated (as on-screen tables, printouts or Excel files: Print Layout Designer, Advanced Layout Designer, XL Reporter and Crystal Reports 2008 Basic). E-commerce, allowing customers to buy and sell online to consumers or other businesses.