If you're reading this article, then you want to or HAVE to increase your small business sales. If you're like most owners and entrepreneurs, you're either trying many different things to see what works or you're frozen with fear about doing the wrong thing. You could be among the fortunate few who have it together and are looking for some new strategies.
Which of the many small business marketing tools and tips do you use and where do you spend your money? The first thing to do is to put the wallet or checkbook back in the drawer and pick up a pen or open a blank document on your computer and name it "Hidden Marketing Asset Plan." You are going to map out a strategy for implementing a very powerful marketing system that can easily skyrocket your sales in a matter of weeks.
This is the first in a series of articles that will reveal the marketing secrets of the very successful businesses. Here, we give an overview of the top 7 - Plus 1 marketing strategies and will cover the remainder in a series of articles.
1. You MUST create a Unique Selling Proposition. It is the reason you are in business and gives your prospects and incredibly compelling reason to buy from you - NOW." Without a USP, you are one of the many choices. With a USP, you are the only choice.
Would you hire me because I'm a marketing consultant or because I guarantee rapid increases in sales and profits in a matter of weeks? Do you use FedEx because they ship packages or because you know your package will arrive tomorrow?
2. Learn selling and the art of how to bundle products, cross-sell and up-sell. Almost anybody selling a product or a service can increase the average sale value by offering or suggesting additional products that complement what they are selling. When you offer the client an add-on product, you will get more sales.
Knowing the right words to make it desired by the prospect, who does not feel they are being sold, is part of the value of sales training. Which sentence would make you more inclined to order an appetizer with your dinner? "Would you like an appetizer?" or "Our chef created an incredible appetizer just for today's menu. You are going to love it!" This is such a powerful and simple way to increase small business sales that you will find it as easy as breathing.
3. Create a database and capture client names, addresses, phone numbers, purchase history, preferences, birthdays, hobbies and other information. Just send card or note to thank customers for their business and prospects for thinking of buying. Include a coupon or an offer (with a deadline) for them to buy additional products or services. Use the information to invite them back to your business and develop a personal relationship with them. If you don't do so, your competition will.
4. Establish Joint Ventures (JV's) and Strategic Marketing Alliances (SMA's). When you are considering buying a new product or service, you want to know you are making a good decision. So do the rest of us. JV's and SVA's leverage this emotional need by using the power of endorsements and recommendations. Identify non-competing businesses that have customers similar to yours. Call the potential partner and tell them about your incredible idea to help boost their sales. Say you want to endorse and recommend their products/services to your clients and have them do the same for you. It's that simple! Some will and some won't but when you find proactive partners with the right list, you will be shocked and amazed at how quickly you can grow.
5. Look at, and study the standard marketing and advertising the majority of companies in your industry are using. Know exactly how and what they are doing. Here's the little known secret about using this information: Do something totally different! Why copy your competitors? You know you have a better product or service? Be outrageous, be different and get your prospect's attention.
We all live somewhere that has the local business celebrity. You know, the person who acts outrageous or weird. They are weird and have a great USP that makes them a good choice for you to buy their product? Well... A lot of them are millionaires. They catch people's attention!
PLUS 1 - Bonus strategy: Do at least one extra marketing activity EVERY day you are at work. Whether it is one more phone call, an extra fax, email, post card, birthday card or thank you card do that one thing. By the end of the year, it adds up to a couple hundred additional marketing activities. If only 10% succeed, the result is 20 more sales, prospects or clients. One-A-Day builds strong businesses, many ways!
Small Business Sales Management
So many entrepreneurs struggle to create a successful home-based business – going through times of plenty, and times of drought. Only about 18% of entrepreneurs are extremely successful. Want to know a small business success secret? Successful entrepreneurs make the best use of resources to accomplish more with less effort – they use the principle of leverage.
Small business resources that entrepreneurs can leverage include knowledge, expertise, time, human resources, systems and technology. The result of leverage is a turn-key business that can “run itself”, generate more profits with less stress, and allow for the freedom to enjoy prosperity.
A great way to leverage technology is to automate and simplify your sales and marketing with an online professional shopping cart. This small business success secret allows you to put your small home-based business on autopilot, exposing hidden profit sources. Using an online shopping cart is the fastest and most flexible way to do business online, without expensive and complicated software.
The shopping cart small business success secret will grow your online business by leaps and bounds when you:
• Use custom forms and opt-in boxes to collect names and email addresses of website visitors
• Keep in touch with your customers 24/7
• Maintain accurate contact information of your clients and prospects
• Automate product sales and purchases
• Send personal automatic email responses (auto responders) to inquiries, registrations, purchases, and to follow up with prospects
• Deliver scheduled, informative emails, newsletters and promotional messages to your mailing list
• Set up multiple affiliate programs for others to market your business
• Track the success of your ads and emails
• Test and track your website links
• Use questionnaires to discover customer needs
Statistics show that you need to contact a prospective customer 7-9 times, before they remember your business. Many entrepreneurs stop at only 2-3 follow-ups and are losing 70-80% of their sales! The online shopping cart will help you follow-up easily and effortlessly with autoresponders.
It is easy to believe that doing already contracted work is more important than marketing, but you must have marketing systems in place to generate sales consistently. You want a successful home-based business, not the feast-or-famine rollercoaster that many home-based business entrepreneurs experience. Even if you are doing well now, keep looking toward the future and how to further take advantage of this small business success secret.
Several online shopping cart companies offer similar services, but at the very minimum, you want to ensure the program you choose:
• Offers support services
• Offers free tools
• Is easy and accessible
• Is simple to setup, even for a novice
• Offers multiple packages
• Offers a NO RISK trial period
Here's how to get started with an online shopping cart:
1) Identify your marketing and sales goals.
2) Determine what products and services to sell on the internet.
3) Sign up for an online shopping cart and discover how you can easily use its internet marketing tools to achieve your goals.
4) Get the help of an e-Commerce Virtual Assistant or Shopping Cart Strategist who has the technical cart skills and strategic expertise to effectively market your business online
The online shopping cart technology and its small business resources are essential to any successful home-based business. Implement this small business success secret to develop a consistently thriving business that is easy to manage, achieve your marketing goals with ease and skyrocket your sales.
Copyright 2009, Michele Hanson-O'Reggio. All rights reserved.
Both Paul Flood & Michele Hanson-o'reggio are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
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