As any human resource executive can tell you, frustration and office temper tantrums by employees are not unusual, but two new studies indicate that incivilities in the workplace appear to be increasing. Termed ?desk rage,? by one survey, it includes arguments between employees, pen throwing managers and workers kicking expensive computer equipment in fits of aggravation.
In a telephone survey commissioned by Integra Realty Resources, Inc, nearly one-third of 1,305 workers who responded admitted to yelling at someone in the office, and 65% said workplace stress is at least occasionally a problem for them. Work stress had driven 23% of the respondents to tears, and 34% blamed their jobs for a loss of sleep.
In a separate study published in the quarterly journal Organizational Dynamics, it was found that workers who experienced rude behavior at work had reactions that were negative for business. Nearly one-third of them admitted intentionally decreasing their commitment to the company, with a quarter indicating that they stopped doing their best. Almost 12% of the rudeness recipients quit their jobs to search for friendlier environments.
Workplace stress is not new, but many experts and workers feel that it is at epidemic levels. Several economic and social trends have escalated tensions or at least made employees more sensitized to stress. Years of layoffs and downsizing have left a lingering sense of job insecurity for many workers while demands for productivity have increased.
At the same time, the nature of the American workforce has changed. It is more diverse, includes more women, and multiple generations, which can exacerbate on-the-job tensions. There is a sense that the technology that was suppose to make jobs easier, from cell phones to e-mails, have turned into high-tech leases. Referred to as ?technology tethers? by C. Leslie Charles in her book, Why Is Everyone So Cranky? She feels American workers are overwhelmed, overworked, overscheduled and overspent.
?We're leading these non-stop lives, and we're continuing to accelerate the pace,? according to Charles. ?We are so preoccupied with what we're doing and what's next that we have an inability to process what's just happened or what's bugging us.?
Charles recommends the following tools to de-stress your work life:
?Fortify your ?emotional immune system (EIS)? When exposed to ?crankiness," stop and quantify the problem and put it in perspective. Is this a small, medium or large annoyance? Or something more serious? How large of a response is required? Make your reaction match the size of the problem.
?Take a ?Reality Bite." Expecting, waiting and hoping for things to be different in our lives only increases our susceptibility for crankiness. Expect some parts of life to be frustrating; you will wait in lines that are too long, people will do things that irritate you, and you will encounter inconvenience more days than not. Accept this reality. Let it roll off your back and smile. It may not change what is happening, but you will feel better.
?Take time out for a Personal Battery Recharge. What do you really enjoy doing? When was the last time you did it? Take the time to recharge. Whether a game of golf, a walk with your spouse or reading a book, take the time for renewal as often as possible.
Stress Management In The Workplace
It has become all too common to hear of people complaining about feeing harassed or stressed out because of the challenges everyday life. Stress affects people from all walks of life. From the plain housewife whose is trying to balance household chores, taking care of the children and being a loving wife to her husband...to the Sales Manager overseeing a group of sales agents while trying to meet the daily sales quota...to the ever-busy executive who burns the midnight oil just to finish the product presentation in time for the deadline...to the student cramming up for the exams and tons of other schoolwork.
There are a lot of other reasons why we all come under stress. The Age of E-mails, Cellular Phones, and Microwave has not, so it seems, ushered a new time of relaxation. Like our forebears, we 21st century homo sapiens still grapple with the issues of death in the family, marital separation, lingering illness, a loss of a job, financial troubles, getting pregnant, even divorce, and a whole lot of other human woes.
Stress and Anxiety has been a constant companion of just about every ordinary executive, laborer or employee who meets pressures and demands from all sides. Being at work and being at home equally pose different degrees of challenges that try even the most patient of persons. The truly hassled people tend to lose sleep and their appetite with it. Trying to meet office and family obligations has become like a juggling act using razor-sharp knives. Fixing a busy, full schedule is now a modern tale of failure for most urban professionals and managers. The whole business of living has become like a roller coaster ride where situations become so overwhelming that we are left with no choice other than to accept that we are not in control.
Events that provoke stress are called stressors. Stress and anxiety results from the volume of dizzying interactions we need to make with different people every single day. The demanding work and home enviroments have pushed many to seek many ways and means to control stress and anxiety.
It is no wonder that stress management is now an everyday, household word. But more and more people are not just using the term as a catchy phrase. It is, for many people, a mantra for self-help and health. More and more people are turning to alternative ways to cope with the stress and number have found rest and solace inside the spa. Spa treatments are no longer the same as the saunas of yesteryear. Presnt-day spas are more hip and trendy, catering to the tired executive and hurried employee's craving for serenity and a little tender loving care.
Stress management involves taking a spa and getting a massage. But instead of just relying on the good old mint-scented liniment and the massage, people today demand excellent facilities that incorporate the calming designs of Zen and the soothing scents of chamomile and a host of other aromatic scents. A 2006 survey made by the International Spa Association (ISPA) show that most Americans, or about 57 million people, have had at least one visit to the spa to calm down frayed nerves and get a much-needed therapeutic touch.
These days, a trip to the spa is no longer a luxury but a necessity to maintain one's health. Pampering one's self is a means to release tension. Getting a full body massage is a way to help the body and the mind to relax. A tired soul can always go for the traditional body massage, the Swedish variant, or the Japanese shiatsu method --- to get those muscles, joints and spine all rubbed and lined up for health. Spas are no longer just places to break up a sweat. These health salons are now the fastest growing businesses that promote stress management, offering a wide range of services from foot spas, body scrubs, to vegetarian diets. Recently, another innovation in stress management was introduced with the opening of the so-called hydrotherapy centers, where water itself is used as a massage tool.
Whatever method or technique, so long as people find life to be a source of stress, the business of massage, spa, and other health-promoting regimen will continue to be good businesses and viable alternative treatments.
Both Barbara Bartlein, Csp, The People Pro & Aseya are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
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