At Samovar, we treat the business of the experience, our work, as our art. And, we're really proud of the art we are making for this world. The way we see it, the secret to being a successful artist is to really be able to listen. To listen to the customers, to our vendors, to the city, to the weather, to our farmers, our employees, and to listen to the world around us with all of our senses: sight, sound, smell, touch, and energy.
If we can listen, and really see our surroundings then we can do whatever is necessary to make our work a beautiful piece of art that improves the world around us.
And, we've figured out the secret to listening successfully. Ask questions. Any kind of question, big, small, smart, stupid, obvious, obscure, immediate, timeless, personal, professional, happy, sad, or indifferent. Because if we're always asking questions, then we're always looking, thinking, caring, and acting.
That's one reason that as a company we don't have thick booklets of training materials and checklists for managers and employees to follow. We want our people to ask questions, to think, and to be creative. Certainly we have "our" way that we brew , our way of processing payroll, or completing mail order for a customer. But, we don't want robotic drones working here.
We want people who care, think, and are creative. And, if our people are always asking questions, then they are always thinking about what they're doing. And if they're thinking about what they're doing, then, they're thinking about creative solutions for whatever it is they are doing and how it might be done better.
It's all about creativity. And with thoughtful, mindful, creativity, comes beautiful art, beautiful business, and beautiful life.
Theft Of Trade Secrets
According to the laws in most states, any device, pattern, formula, idea, or collection of information that gives the owner an advantage in the marketplace and is protected by the owner in a way that shows that it can be reasonably expected to keep their competitors or the public from finding out about it without stealing it is considered a trade secret.
There are many examples I can give of trade secrets. In an actual product, a trade secret could be the way certain ingredients are combined in the formulation of a nutritional supplement. Recipes, in particular those employed at commercial restaurants, are considered to be trade secrets.
One very famous one that I can think of right off is Colonel Sander's recipe for his Kentucky Fried Chicken. An idea for an invention that one has that they have not filed for a patent on yet would also be considered a trade secret, as are the complex algorithms that search engines like Google use to give us search results online.
Trade secrets are the opposite of other types of protecting of intellectual property such as trademarks and patents. The whole idea of a trade secret is to keep it from public knowledge and it is basically something that a person or company does themselves. Your trade secret will be given protection under law until you make the information public.
Companies and individuals protect information that they are unable to guard with other legal means such as patents and trademarks. There are numerous things that can be considered trade secrets. An idea that will give you a big jump over your competition in a particular market or even an idea for a piece of software or a website would also be a trade secret. Business information that you keep secret and only allow access to by employees such as marketing plans, costs, and pricing would be protected under law.
According to the law, the owner of a trade secret can legally prevent employees from using trade secret information or disclosing it by binding them with confidentiality or non-disclosure agreements. They also have legal protection from people who get the information by stealing it or through industrial espionage as well as people who get the information knowing that it is a protected trade secret.
The best way for a company to protect itself legally is to have employees sign a non-disclosure agreement, also known as an NDA. You should also have them signed by anyone that you do business with such as lenders and investors. An intellectual property attorney can help you with drafting this important document.
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