ISP billing software is a high-end solution for organizations providing internet and VOIP services. This allows the organization to manage recurring billing to its customers, thus maintaining a tidy accounting system, transparent enough to enhance the profitability of the organization. In keeping your accounts tidy and with all the necessary information available at the click of a button, your customer relationship factor increases to a greater extent, keeping your customers happy. The software provides ease of day to day operations, efficiently managing your customers, with you having an access to a huge lot of useful management reports.
ISP billing software lets you set up role based security, where the administrators of the software can be assigned a role each, with its own username and password. This enables you to designate the role task to each of your administrators, which is or are related to the person concerned. You can further restrict your billing administrators to specific IP address for accessing the billing interface. The software features database back up at intervals, so that the data generated by you is protected in the event of any disaster. Over-all a good level of security is provided by the software, and also a safe guard against any data loss.
A few of the main features of ISP billing software is mentioned below:
Recurring billing: In ISP applications, any billing software that you use should have the feature to support recurring billing. ISP billing software supports variable charges to be created for customers, which pertains to the level of service that is being offered. There are provisions to add as many recurring charges that you need to, to an account. Charges are automatically set up during billing process, with necessary appropriation of billing amount for those customers who activate and de-activate in the middle of the cycle.
Consumption billing: Consumption reading can be entered manually in alomost any format. You can configure the software with unlimited rate specifics and its components, where the rate component would consist of per-day, fixed charge and stepped-range components. Consumption-based components can have minimum amounts specified.
Invoicing: ISP billing software provides you with the facility to generate invoices for your customer. This is generally done for any chargeable maintenance and spare parts that might have been required during the maintenance. The invoices so generated, may be posted in your accounts books straight away, or may just be submitted to your customers as quotes and then posted as and when the quotes are accepted. The invoicing feature lets you set up accounts receivable, and revenue accounts for each of the items you deal with.
Penalty calculation: Penalties usually accrue on outstanding amounts. ISP billing software lets you calculate such penalties on the basis of the rates that you enter. You can set up an unlimited classification of penalties, and these could then be assigned to individual customer accounts. You can also set up minimum penalty amounts, or specify penalized items when you configure the software for penalty calculation.
Besides the above, advanced versions of ISP billing software has many other features, which include:
1. Subscriber Management
2. Individual and Corporate accounts
3. Prepaid and Postpaid billing
4. Prepaid card's management
5. Hourly, monthly and bandwidth billing
6. Flexible Billing Tariff
7. Auto provisioning with different E-mail servers
8. Web based subscriber self-care
9. Multiple reseller/dealer tiers
10. Online credit card transactions
11. Invoicing system
12. ISP billing in ASP model
13. Robust administrative and end-user security
14. Scalable application architecture
ISP billing software is ideally applicable to the following IP services:
1. Dial Up/DSL Service Providers
2. Broadband Service Providers
3. Hot Spot Operators
4. Wireless internet Service Providers
5. WiMax Service Providers
The other big advantage in ISP billing software is that you can generate management reports under various classifications, whether it is based on customers, date/time, or rates. You can generate such reports under the different account heads, bringing in more transparency to your financial dealings with your customers. These reports can be generated in various kinds of formats, such as, HTML, MS Excel, MS Word, etc.
In order that your business operates smoothly you need to maintain your accounts tidy. ISP billing software helps you to do that, saving considerable time and your effort. The application demands recurring billing and ISP billing software handles it all, re-generating the bills each time as per the period specified by you. You can configure the periodic bill generation from the daily schedule to yearly.
ISP billing software has the advanced feature of emailing your customers, warning them of the status of their outstandings, and informing them that their account is about to expire. It could be that some more information of the customer's credit card is required to continue billing. Or, the payment is long over-due, and unless the payment is made in time, the customer's account may be suspended. All these matters need to be related to the concerned customer and what is better than automatic emailing, which is one of the great features of ISP billing software.
Time & Billing Software
You would want to know who owes you money. For that you need to keep a tidy account and spend time doing your book-keeping. You have customers and you need to generate recurring bills. Recurring billing software lets you do all that, without you having to spend your time. It keeps track of your debtors, and generates alert reports, or sends the alert to customers when the bills are over-due. Recurring billing software lets you make your invoices exactly the way you want. The software is also considered to be a powerful marketing tool, which enables you to send emails or marketing letters to your customers who are on your client list. All these could be done with just a few clicks of the mouse. This helps your business grow as your customers are made aware of your new products, considering that your own customers are your best marketing list.
Recurring billing software helps you to keep your account tidy, with invoice receipts getting automatically posted as and when your customers pay the bills. The software is user friendly and can be operated by anyone in your company. The billing software is applicable to various kinds of business environments, such as, Computer Maintenance, Web Hosting, Contractors, Consultants, Professional Services, etc.
The features of the software include:
1. Maintenance of your customer list, their contact details, which include their email addresses.
2. Maintenance of comprehensive recurring billing information, including the information of the different charge rates for the customers, frequency of invoices, or bill generations as and when become due.
3. The feature that provides you with the facility to choose the frequency of bill generation from daily to yearly.
4. Automatic generation and printing of the billing invoices as and when it falls due, and with this feature you never miss a billing your customers.
5. Feature to renew billing generation for another period for your specific clients, which you may do with just a few clicks of your mouse.
6. Generation of forecast statement of your billing for the next 12 months.
7. Invoice receipts are automatically posted in the cash book, by your recurring billing software.
And many more.
From your customers' point of view, recurring billing software provides the facility to:
1. Store all your customer records, including the ones whom you work with at more than one site.
2. Maintain detailed information on your large customers in form of notes with date/time stamp, and set up 'jobs'
3. Generate invoices with itemized job particulars, including the different site addresses of the customer.
4. Provide you with the feature of a diary writer, which gets filled automatically with regular job schedules. These may be easily re-scheduled to another date/time or to another person if needed.
5. Set up all the account features written in the diary, allowing auto generation of invoices as and when they fall due.
6. Easily add extra charges to invoicing.
7. Send invoices and other documents by email to your customers, which appear either as attachments, text in the body of the email, or both when received by the client.
8. Prepare quotations for your customers, including estimates, keeping a track on such documents generated.
9. View your sales statistics, based on the services, the clients, the individual person, and many more.
10. Prepare an over-view diary report to refer to the jobs implemented by the concerned employee, including the time of start and finish of the related job.
Recurring billing software can provide all the required information for your company and for your customers. At the same time the software helps you to keep a track of the related activities concerning your dealings with customers. The software also improves the cash-flow of your company, there-by enhancing the company's profitability. In this way you increase the transiency in all your financial transactions, maintaining a proper and smoother business operation.
Recurring billing software is available on many open source platforms, and they are in good demand. The most popular ones have been developed on SQL database, which provides quick query results and report generation. The software is generally web enabled, and when choosing such software you should ensure that it is user friendly, can run on any popular browser, and can work with any internet connection.
Recurring billing software provide you with invoicing feature with varied charge rates. It also provides you with all transaction related information relating to accounts receivables, general ledger, and other accounting features related to ordering. The software provides you with a great advantage of saving your time in maintaining your accounts in the way it should be done, providing you with features of report generation based on different head of accounts. With all the features that the software provides, your customer relation takes a new turn, improving constantly benefiting your business.
