As shows approach, many sales staff members suddenly remember appointments and presentations that have to be made during the show. This leaves that show understaffed. Many times a company is forced to use non-professional sales staff to man the show and that can lead to failure. If you must use non-professional sales staff, show training becomes even more critical to success. Never man a show with untrained staff.
Error #2 No Specific Goals
Before you book a show, you should decide the goal to be achieved from your investment. Are you there for "exposure"? Did you book the show to get actual appointments with clients or customers? If so how many should each staff member achieve? Are you there to sell? If so, what and how much? Setting and monitoring goals makes a very big difference in results achieved at all types of shows and events.
Error #3 No Specific Activity Quotas
Each staff member should have a set activity quota for the show. Not having one is what causes sales staff to sit in chairs and talk to one another. Pressure to perform keeps staff working and digging. For example, if your goal is to set appointments for future follow up, you might set a goal of one appointment every 10 minutes or 6 per hour. Having a quota for activities like sales or new clients or actual appointments tells your staff what you expect. Best of all, these goals are measurable in numbers. You won't need to rely on feelings like "It's going well, Boss".
Error #4 No Show Training
Shows are different that regular sales situations. Each area of show selling is not what your team is used to in non-show situations. They need to qualify faster, They need to present better, they need special show reasons to act and more. It is extremely important to your success that your staff be well trained on tactics and scripts. Without this training only natural born show salespeople will succeed.
Error #5 No Management Supervision
If you have assigned special activity quotas and scripts, managers need to work the show if you are serious about success. If managers cannot work the entire show, they should stop by unannounced to see what is happening and to measure results at random times. When they arrive, they should ask each member of the staff if they can see the results...customers and cintact data, number of mettings actualyy scheduledand orders signed. If these actual results meet or exceed the designated quota, the manager should praise the staff member. IF they have fallen short of quota, the manager should coach them on what they need to do to succeed. If this is done regularly throughout the show, each staff member will be a success and so will the overall show.
Take an inventory of these errors and see which ones you may be committing. We know from experience with hundreds of clients that a few changes in theses areas will make a huge difference to your show results without costing you any additional investment.
Trade Show Sales Jobs
Did you also know that 76% of companies? sales people think of trade show leads as cold calls, and that less than 10% of all companies use any form of post trade show event measurement?
There has got to be a better way to turn trade show leads into sales, and there is.
According to Michael Gilvar, President of Fish Software Inc., a Carollton, Texas- based trade show event measurement and interactive marketing firm, trade show attendees can now be categorized, identified and measured as to whether they are hot prospects through its ?Immersive Media? software. By using radio frequency identification technology (RFID), trade show exhibit staff can better focus a sales pitch on their most highly qualified leads and thus greatly enhance the efficiency of lead tracking.
But how to explain this innovative lead technology to potential trade show exhibitors?
Rather than going into lengthy explanations at the Exhibitor 2006 trade show, Gilvar's company decided to explain their product by using it as an example. The FISH? team practiced what they preached and put their product into play at the trade show.
In order to get potential clients to fill out advance surveys listing their company's preferences, needs, and budget requirements, FISH? held a contest that required the prospective attendee to send back a filled-out questionnaire for a chance to win an iPod. Using this prize incentive, they were able to elicit valuable information from prospective clients before the Exhibitor 2006 trade show.
Now armed with that survey information, they then sent their potential customers a tag which had to be claimed at the FISH? trade show booth to learn if they won the prize. The tag was actually their RFID which was able to transmit this prospect's data to a computer server in the trade show exhibit when the prospect approached within 30? of the trade show booth to see if they won.
The tags transmitted personalized information onto the screen of a laptop computer in the trade show booth, and the FISH? trade show sales staff was able to identify the prospect by name as well as glean key information that instantly showed how qualified a lead the prospect was.
Think of it. A trade show sales staff would now be able to spend more time selling at the show, rather than spend time trying to qualify prospects. When a targeted prospect arrives at a trade show display, the sales staff will have pertinent data that will help them to immediately advance the sales process. Each respondent profile can be pre-loaded on the trade show booth database and thus the visitor is identified upon entering the trade show exhibit. This process allows a sales person to identify VIP attendees and truly leverage the one-to-one marketing opportunity available.
By better qualifying trade show leads, your sales staff will have more energy to stay focused on hot prospects, leading to better results. This is true wherever you have your custom trade show display, custom modular exhibit or trade show booth rental, whether the exhibit is at the Las Vegas Convention Center, the Moscone Center in San Francisco, the Santa Clara Convention Center or the San Jose McEnery Convention Center.
Both Carl Davidson & Dick Wheeler are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
Carl Davidson has sinced written about articles on various topics from Fitness, Health and Computers and The Internet. You can sell more...a lot more at shows and events without spending a penny more. Find out how setting activity quota, special show training and more will make your next show a huge success. To find out more about trade show success, go to. Carl Davidson's top article generates over 27100 views. to your Favourites.
Dick Wheeler has sinced written about articles on various topics from Trade Show Exhibit, Trade Shows and Trade Show Exhibit. Dick Wheeler is President of Professional Exhibits & Graphics, headquartered in Sunnyvale, California with showroom in Sacramento. Firm is full-service premiere trade show exhibit, graphics and management services company.. Dick Wheeler's top article generates over 22200 views. to your Favourites.
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