FDCPA Myth 3: the Fair Debt Collection Practices Act is the only law governing collections

Fact: The FDCPA is a US federal law. Each state has additional laws that govern fair debt collection practices. Some portions of those laws may have been invalidated by the federal law. But, as a general rule, state laws are valid if they provide greater protections (or restrictions, depending on your point of view), and invalid if they allow debt collectors too much leeway. Meanwhile, other countries have their own laws, which may or may not apply if the collector or debtor is currently located outside the US.

Reality: it is important to keep in mind all the relevant state laws. Those state laws may include the laws of up to three or even more states: the debtor's current state of residence, business, and/or work; the debt collector's state; and the state of any outside collection agency. The multiplicity of laws is just one reason why lawyers are so often brought into the collections process, especially when the amounts are large.

Debt collections that cross national borders are notoriously complicated, whether it's a US collector seeking payment from a foreign national or vice versa. That's just one reason that businesses that have a large customer base in another country will often open a branch office there.

FDCPA Myth 2: if a collector violates fair debt collection practices, the debt is thrown out.

Fact: it's true that unfair debt collection practices will likely cost the collector the judge's sympathy if the collections go to court. But the Act does not say that the debt itself will necessarily be invalidated.

That may be why some unscrupulous collectors still violate the law. Of course, as already noted, breaking the law is not a good idea, since the collectors will lose much if not all of whatever moral standing they might have had. Besides, who wants to be sued for damages—especially by the person who still owes you money?

Reality: it's in the best interest of anyone who owes money to document any FDCPA violations, and in the best interest of debt collectors to follow fair debt collection practices scrupulously.

The Number-One FDCPA Myth: the Fair Debt Collection Practices Act is hard to follow

Fact: the Act's requirements are nothing more than common sense and basic courtesy. The days of debtors' prison or publishing debtors' names in the newspaper are over, and threats are strictly for the mafia. Any attempt to collect a debt through humiliation or intimidation, or anything hinting at intimidation or humiliation, should be avoided.

Reality: The vast majority of violations could have been avoided if the debt collectors had simply put themselves in the other person's shoes and thought about how they would feel if they were treated in the same way. This also means that it is not in fact easy for debtors to get out of their obligations by turning the tables on the organizations to which they owe money.

In short, we've come a long way since the days when debtors might have ended up in the stocks, and the FDCPA is largely to thank. But if you take fair debt collection practices lightly, you may find your troubles make a day in the stocks look pleasant.