You want people to only say positive things when it comes to talking about you. This isn't just about them being happy with your services, either. When someone really enjoys a company they'll be inclined to tell their friends and family about it as well.
I find myself mentioning to the people I know when I have a good experience at a company. This is the powerful tool of the referral, and what helps develop many small businesses.
The referral is in essence free marketing, and for those on a small enough marketing budget this can be vital to keeping business up. However, you can still help improve your referrals by combining it with brochure printing.
Full color brochure printing can be a somewhat costly form of advertising compared to the cheaper methods of flyers and postcards. But don't let that turn you away from brochure printing, because while it may be more expensive, it also provides you with an opportunity you can't get through other forms of marketing.
A good brochure is going to explain to people everything they need to know in order to feel comfortable doing business with you. If your company is new enough it allows you to explain to people what you do and why you're better than the competition.
Now, odds are you won't be able to afford to have very many brochures printed up. This is where an effective combination with referrals can make up for your lack of ability to make very many of them.
When you have a customer who was pleased make sure they have one of your brochures with them. This way when they talk to their friends they'll have more than just their word to remember you by. They can easily hand their friends your brochure. You greatly increase the number of people reading your brochures without having to print more brochures.
Plus, unlike simply handing a person a brochure on the street, these brochures come with the power of the referral. When people are told something is good they're more inclined to look at it in a positive light. Whatever they read in your brochure is going to be tinged by this positive perspective on your company.
Before any of this can work you need to make sure you have those referrals in the first place. Full color brochure printing won't do much if you aren't giving people service they'll remember and want to pass along.
Through creative means like using referrals and brochures you can help cut back your marketing costs and still have access to the more pricey forms of marketing. For the small business on a shoestring budget, this can be just the kind of thing you need to generate all the business you want.