Reviews can be very helpful in determining the types of products that might fit your needs. The most effective reviews are ones that cover the salient issues regarding the product you are interested in obtaining. Our experience is that most customers want to know about key aspect of a massage chair such as warranty, ergonomics, ease of use, massage therapy and key features. As such, we have developed a systematic approach to evaluating massage chairs based on the above 5 categories. We also weigh each of these categories equally and give a score up to 20 points. The total possible rating for a massage chair is therefore 100 points. This review will take an in-depth look at the top of the line Omega Massage chair. This is the Montage Premier which is in the luxury range of $4,000 to $5,000.
Warranty & Customer Service: The warranty coverage is your protection against factory defects. It is important to have good coverage, since massage chairs have both electronics and mechanical systems. The Montage Premier has very strong coverage direct from the factory. You get 5 years on the frame, 3 years on parts, 3 years labor and 90 days in home technician service. They even cover shipping of parts for 1 year. Customer service and support is good from Omega. We rate the warranty and service a 19.
Comfort & Ergonomics: We like the ergonomics of this well designed massage recliner. This chair is designed for the American market. It can fit users up to 6' 6" and has a weight limit of 300 pounds. The recliner is wheel chair accessible for those individuals who might have trouble getting in and out of the chair. There is a wireless sub remote that offers tremendous convenience for the users. The chair is comfortable to sit in and has a very nice synthetic leather which is very soft. The synthetic leather is also very easy to clean. We rate the comfort and ergonomics a 19.
Ease of Use: One thing is for sure, more features and options are being added into massage chairs, which is great. However, as more features are introduced manufacturers need design the products to be easy and intuitive to understand. We have seen our share of complex controllers that only cause frustration with users. The Montage Premier comes equipped with many advanced features and many manual massage options. Omega introduces a wheel button for adjusting the footrest and chair back. The wireless remote is controls virtually 80 percent of the chair functions and is the size of a credit card. Manual controls are still located in the side panel of the main remote, but you have great controls with the convenient sub remote. This is the only chair that you do not have to get up when laid back in the chair to make adjustments. The Montage Elite earns a 19 in Ease of Use.
Key Features: Out of the myriad of wonderful features, we will focus on two of them. The lower body traction and the reflexology foot massage are two outstanding features in this massage recliner. The lower body traction system can be activated at any time. It will seamless work with the automatic programs. This function stretches the lower body from the hips, thighs, knees, calves and ankles. The legrest lowers to 3 successive positions each time stretching you out just right. The reflexology foot massage incorporates Omega's footflex technology. This unique system uses airbags and reflexology nodes to gentle but firmly push up into the arch and then the heal of the feet. Other air bags provide a firm compression massage over the tops of the feet. This is absolutely wonderful after a long day on your feet. These features earn a 19 in this category.
Massage Therapy: There is an arsenal of massage therapy options with this massage recliner. It has 5 automatic full body massage programs. There are 4 manual massage techniques. There are 6 manual massage back courses. The lower body is covered with air compression massage for the hands, arms, feet, calves, thighs, buttocks and hips. You can adjust the speed of the massages to 4 different levels and there are 4 width adjustments for the back rollers. To enhance the massage experience, there is the lower body stretching, music, and full body heat therapy. If you have an ache or pain, this recliner can provide you thorough relief. This is the most complete massage chair on the market today and we give it a full 20 points for massage therapy.
How does the Montage Premier rate overall? Let us sum up the score in each of the five categories which provides an overall rating of 96/100. The Montage Premier is an excellent massage chair. You will get a thorough and comprehensive full body massage. Omega provides great complimentary therapies to its arsenal of massage therapies. There just is not a massage chair available that includes full body heat, traction and music therapy. Omega is known for its invigorating massage therapies and the Montage Premier delivers. You get comprehensive warranty coverage directly from the factory with having to purchase extended warranties. If you are looking at the best of the best in the luxury massage chair class, then this is one of the best there is on the market today.