At the conclusion of an incentive program, it is important to assess how successful it was. Did you get the results you wanted? One of the best ways to judge the program's effectiveness, besides considering your own observations, is to get feedback from the reps and administrators involved. You want to be sure that your directions were communicated clearly and at the right intervals, that the rewards were appealing and sparked interest and drive, that your team members felt supported and prepared to take on the challenges being presented, that the program boosted morale, team effort, energy and creativity, etc.
What were the weaknesses, if any? Did the program meet or fall short of participants' expectations? And of course, you must consider the bottom line impact on sales. Another important thing that cannot be overlooked is whether there may have been any outside influence that you did not have any control over. For example, has the industry experienced an increase in pricing? Was the product or service new, or has there been longstanding consumer awareness and recognition of it? Have there been any fluctuations in the company's marketing campaigns? All of these questions can basically be broken down into different areas, such as goals, budget or administration. In each area, identify what worked and what didn't so you have concrete information to help you develop your next incentive program.
I have outlined a list of different activities and they have been categorized for your convenience.
Group Building
1. Movie day—bring popcorn
2. Water-skiing/Lake trip
3. Join the city softball team
4. Go watch a professional team sport
5. Miniature golf
6. Volunteer opportunities
7. Cold-calling contest
8. Work-at-home week
9. Have the CEO address the sales staff
10. Racecar contest
11. Bring in a comedian for sales training
12. Fun, harmless practical jokes
13. Joke of the day to start a meeting
14. Bring in take-out for reps staying late
15. Laser tag
16. Ropes course
17. Bowling
18. Free lunch for the first sale of the day
19. VM broadcast about someone's personal success
20. Company Olympics
Company Socials
21. Luau
22. Fiesta
23. Ice cream social
24. Barbeque
25. Pizza party
26. Customer appreciation day
27. Four-day weekend
28. Bring in donuts
29. Company newsletter about the success of the week
30. Dress up like Santa and hand out gifts
31. Thanksgiving or other holiday party
Esteem Building/Awards
32. Best phone demeanor
33. Best dresser
34. Most creative close
35. Best sales week
36. Most improved
37. Best team player
38. Most cold calls
39. Most new clients
40. Best customer service
41. Top attitude
42. Special note or email
43. Telegram
44. FedEx special note
45. Thank-you card
46. Personal pat on back
47. Lead part of a training meeting
48. Personal goal-setting meeting
49. Suggestion box
50. Personal call from CEO
Simple compliments like…
51. You're incredible.
52. You're a good…
53. I believe in you.
54. Great job!
55. You made my day.
56. Hug.
57. Thank you for …
58. I'm proud of you.
59. Perfect.
60. You're awesome!
61. Well Done.
62. Great!
63. Excellent!
64. I knew you could do it.
65. I trust you.
66. Spectacular!
67. Outstanding!
68. I'm your biggest fan.
Friendly gestures like…
69. Smile
70. Warm handshake
71. Pat on the back
Individual Building
72. Daily contact with praise
73. Let them off to take their children to school on the first day