There are many reasons businesses would choose the RHUB TurboMeeting remote desktop appliance. Businesses that need to resolve support issues remotely, avoid travel costs, reduce incidents-handling time and increase call capacity even with a reduced budget.

There are business travelers who need to check their office computers using their laptops from places like hotels and airports and the RHUB TurboMeeting's remote desktop appliance can help them do that.

As soon as an attendee joined your support session, you can immediately view and control their computers. It takes only one click for the attendee to turn over his or her desktop computer for remote support. You are then able to remotely add upgrades to the desktop, fix any problems with the computer and add or delete software applications.

Being able to access your clients and customers computers remotely so that you can add software or upgrades save you time and money and impresses the clients for they don't have much down time having to deal with someone in their office because they could do it over the lunch hour when they're not using their computer or you could even do it after hours when a computer is off there is no need to leave the computer on to perform the remote access.

The RHUB TurboMeeting remote desktop appliance will also save you money because you will be traveling less having access to the computers you need remotely. You can also invite two of your colleagues to join you in collaboration if you need extra help with a problem on a remote desktop. You will each be able to remotely control each of the computers.

Another application for the remote desktop appliance is as a training tool for customer service. You can have all of the remote computers, with their operators, practicing and learning new functions all at the same time. There is even a way that you can turn over your keyboard and mouse functions to the attendees so that they can practice and learn more about what you are showing them.

You can have a client put in his or her user name and password to the TurboMeeting and then you remotely reboot the supported computer, the computer will automatically re-join your support session and you can resume immediate and full control over the computer. You can reboot the remote computers at any time without losing connection from the remote session. So if you installed a new piece of software and you needed to reboot the computer before it would take effect, you can do this and be automatically reconnected once the software is installed and the computer is rebooted.

At the end of the support session, if ayou feel that the client is not there or is not coming back, you can remotely shutdown and lock their computer for security and privacy.