Phone interviews are becoming more and more common as companies gain greater access to candidates and as more recruiters and hiring managers work from virtual office locations. On the positive side, with a phone interview you don't have to worry about having your suit pressed and you can have your notes in front of you. On the flip side, it is much more difficult to establish rapport and get a read on the hiring manager during a phone conversation. Below are some tips for getting the most out of your phone interviews.
Schedule the meeting during a time when you won't be distracted.
A phone interview should be scheduled like any other interview. At the designated appointment time, make sure the dog is in the backyard and someone else is watching the kids. If a recruiter or hiring manager calls you without advance notice and wants to interview you on the spot, use caution. If the interview "conditions" are not optimal at the time of the call, it is best to tell the interviewer that you are very interested in the position, but need to schedule another time to have a conversation. That time can be as soon as ten minutes later, just make sure that you can take the call without being distracted.
Conduct interviews from a landline.
Cell phones are a boon to modern communication, but the quality is still not the same as that from a land line. You don't want to frustrate the recruiter or the hiring manager with a bad connection. Plan your interview from a reliable phone line.
Create an office space.
Dedicate an area as your office. This could be as simple as a card table with a phone and your documents. Conduct your interviews from your "office". Being seated at a desk or table allows you to create an environment similar to an in-person interview.
Put a mirror in front of you.
This helps you focus and it anchors your conversation to the visual representation of a person. Monitoring your facial expressions helps you see if you are communicating your enthusiasm to the recruiter.
Have a glass of water nearby.
If your throat is dry or you get a tickle you can take care of it before it turns into a cough and disrupts the flow of the interview.
Have your notes in front of you.
A phone interview is like an open book test. You can have your company research and answers to potential interview questions right in front of you. Try putting key information on colored index cards and organize by category.
Vary Your Voice.
Since the other person can't see you, it is critical that you vary the tone and cadence of your voice to communicate interest and develop rapport.
Use pauses effectively.
Pauses in an interview situation are always difficult and they can be especially awkward during a phone interview. Rather than wondering what the person on the other end is doing or if they are still there, use the silence to ask a question. For example, if the interviewer has just asked you about your strengths and your response is met with silence, make that an opportunity to ask a question like "What are the key strengths of your ideal candidate?" This takes care of the silence and allows you to learn more about the position.
Don't multi-task.
We have grown so accustomed to multi-tasking, however it can be counterproductive during a phone interview. Don't check your email or stick a casserole in the oven while you are engaged in a phone interview. Act the same way you would for an in-office interview and maintain your focus.
Practice.
Record some of your answers to prospective interview questions. Play them back and critique. Are you easy to understand? Is your presentation riddled with long pauses and ums? Do you communicate interest and enthusiasm? If necessary, rework your answers and your presentation.
Tips For Phone Interview
Here are some proven phone interview tips to land that new client:
- Be on time. Never be late! Promptness is CRITICAL and is an indicator to your interviewer on how promptly you would handle their business.
- Be confident. Ever hear the commercial for a popular deodorant (..."never let them see you sweat!) Take a minute prior to the interview to do 10 jumping jacks to your favorite REALLY LOUD, FAST song. (Don't' forget to turn the music off after you get pumped up!) Since your interviewer can't see your body language, they will be paying close attention to your energy and confidence level on the phone. Minimize your "ums" and "yeps" and other words your mother told you not to say too often?she was right!
- Listen. After a brief introduction of yourself, allow the interviewer to interview you. Don't let your enthusiasm for the work overshadow the importance of listening to what your client is looking for.
- Do your homework. Check out if they have a website and read up on them. Even if it takes only 15 minutes, a well-placed comment on their experience or something they wrote goes a long way. Clients appreciate that attention to detail. It's an indicator of your attention to the details of their work.
- Don't oversell yourself. Never lie or glaze over a lack of experience...it will bite you in the butt later, trust me! Be honest and say that you don't have much experience in something, but are very open to learn new things.
- Never under-price yourself. Consider fees (such as paypal and membership fees), overhead (do you have to print anything,etc) and the actual work before you price yourself. Be sure of your price PRIOR to the interview. You may offer a discount if they are willing to work outside a network, or if they may be interested in a retainer-like monthly agreement.
- Make sure what you are offering is what you really want to do. Make sure that the services you are offering is what you want to do, becaue if you don't love what you do, it will be grossly apparent. Make sure when you say your specialty is data entry, that you would happily do data entry all day long if needed. Don't say it just to get the job.
Follow these proven steps and you'll be sure to be their top choice! So go get 'em!
Both Barbara Safani & Jennifer Wong are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
Barbara Safani has sinced written about articles on various topics from Careers and Job Hunting, Software and Cover Letter. Barbara Safani, owner of Career Solvers, ( ) has over 12 years of experience in. Barbara Safani's top article generates over 2900 views. to your Favourites.
Jennifer Wong has sinced written about articles on various topics from Interview Questions. A pioneer in the virtual world, as well as an author, speaker and business coach, Jennifer Wong has been helping entrepreneurs or "homepreneurs" succeed with their businesses for over 10 years. Sign up at. Jennifer Wong's top article generates over 720 views. to your Favourites.
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