How would you rate yourself on the skill of listening? Are you able to relate the details of your associates' input, or are you left scratching your head after they leave while trying to retrieve what you know was important? How would you rate those closest to you? Chances are that you would rate them fairly high, as this may well be why they are in your life. They listen to you. They may even like it.
We live in a rushed environment and due to this hustle - bustle, listening as a skill gets put on the back shelf as we rush to prepare reports, develop a new strategy, conduct a meeting or meet those enormous goals we've taken on as our own. Regardless of whether our role is that of a parent or CEO, the more effectively we listen, the more smoothly and effectively things seem to flow in our lives.
In "Lions Don't Need To Roar," D.A. Benton discusses the importance of effective listening:
"Top people listen more than they talk, and when they listen, they really listen. They know that the only way to have an effective dialogue with someone is to listen effectively. "
Effective listening involves more than just making eye contact or just keeping your mouth shut. As you no doubt know, you can both do that and look attentive without actually being attentive. By allowing your attention to be diverted, you not only run the risk of missing important information but you also leave a less-than-favorable impression on the person with whom you are conversing.
Here are seven of D.A. and my effective listening suggestions to foster stronger listening skills:
o Remember to pause and to allow long enough so that all parties have ample time to digest and comment upon what is being said.
o Silence your internal dialogue and your inner critic chatter. Breathing helps.
o Repeat what you hear for clarification, but not so often that it is distracting.
o Encourage the speaker to continue, i.e., "Fascinating; tell me more!Be like Edith: Stiffle yourself when the speaker makes a great point or pauses for a breath. You don't need to speak. Silence is golden. Allow them to continue their stream of thought.
To let the speaker know you truly were focused on what he was saying, refer back to something he said earlier in the conversation. He'll know his input is important to you.
Say "Thank You" for the speaker's input every chance you get.
Enjoy the many, many benefits of purposeful and effective listening this week. I'd love it if you aggrandize your life with these skills.
What Are Listening Skills
Have you ever said "Are you listening to me?" to someone standing right there in front of you that can obviously hear what you've got to say, but you still get the impression that they aren't listening to you? This happens frequently in relationships when both partners have their own things going on in their heads and even though they have their partner talking to them, they are listening to their mind running down a list of what else they need to do that day, or when their next deadline is, or whether there's enough milk for breakfast etc.
This isn't listening! Listening means that you give your full attention to the person who is speaking to you - and as quick as you are to identify when someone else isn't listening to you, do you know how you are at listening to someone else?
Hearing and listening aren't the same thing. If you are listening to someone, you do more than hear their voice! You actually hear the words and take in what they're talking about - even if you're not really interested in what they're talking about. Listening not only means that you know what they're saying, but it implies that you respect the person enough to stop the other thoughts in your head and focus on what they have to say.
Think about how you interact with your partner. Do you listen to what they have to say? If they ask you a question about it, are you able to answer without fumbling for a generic answer because you didn't actually take in what they were telling you? This isn't showing respect for your partner, nor is it showing your partner that you care enough about them enough to take the time to listen.
Even if you've heard the same story before, or it's an ongoing work saga that bores you to tears, show your partner that you're listening to them by asking questions in appropriate places. Ask about the situation they talk about at a later time. It's not necessary to be interested in the topic that your partner is talking about, it's just important that they feel you validate their presence by listening to it!
Listening is an active verb, not a passive one. Exercise your ears, and focus your attention to what's important - your partner - by listening to what they've got to say rather than switching off when they begin to talk. You may not be interested in the topic, but you should be interested enough in your partner to make them want to know that you aren't making a mental shopping list when they are talking to you!
Both Ann Golden Egle & Jane Saeman are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
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