A few Sally's pregnant, Hugh had an offer from another company he couldn't refuse, Des had just had enough and decided to retire early, poor Charlene is on indefinite sick leave due to a serious illness and you've just won a significant piece of business you've been chasing for the last two years. These are all common events that can throw up serious obstacles - in some businesses losing key people can be crippling.
Quite often succession planning is done on an ad hoc basis, rarely documented and stops short of really reaping the considerable benefits that can flow from doing it well.
Key jobs have to be defined and likely candidates identified: the number of positions considered important should be as wide as possible. Identifying people who have potential to move up and then developing a plan to make it happen can have tremendous spin offs. While the possible promotions or transfers may not occur, imagine the advantages of knowing you have a plan to handle staff leaving and being able to meet the demands of new business.
The biggest benefit from this process is actually developing people to meet the needs. On-going development will help people grow, enable them to do their jobs better, let them know you do have a plan and contribute to their own career development and job satisfaction.
The process is not difficult but has to be rigorous and followed through to the action stage where individual development plans are implemented. The process needs to include a close examination of your business plans and current and future jobs. A "talent pool" then needs to be identified of those people with high performance and high potential.
Having a process for consistently assessing both current performance and future potential is important.
A systematic analysis of "what ifs" in both the immediate and medium term for each position identified and a cross reference to your talent pool will then provide a basis for your plan.
A thorough analysis of the gap between what may be needed and what you currently have can then be met through careful planning.
The result will no doubt impact on other people management areas:
Recruitment - should we be recruiting to replace leavers or for future positions?
Performance management - Are we setting standards and development goals high enough to prepare for future needs rather than just the current demands?
Rewards - Are we attracting and retaining the people of the future?
Development - Are jobs designed to build people for the future? Are their opportunities for people to acquire new skills and grow? Do we need to identify and develop the competencies required in the future? Does everyone have an Individual Development Plan?
Policies - Do these provide a framework and processes for all the above to happen?
The business benefits
The benefits of growing and developing people for the future are enormous and the plan in place to take care of possible obstacles is no less than just good management. Often the cry is "Maybe people are so well developed for future role that they leave if they aren't challenged." This is possible - the secret is to keep them challenged. The alternative - having people who are unemployable elsewhere, is not too attractive.
The outcome of effective succession planning and growing your own people can be directly related to seeing results in growing your business.
Insurance For My Business
Profit = earned premium + investment income - incurred loss - underwriting expenses.
Insurers make money in two ways:
1-through underwriting, the process by which insurers select the risks to insure and decide how much in premiums to charge for accepting those risks
2-by investing the premiums they collect from insureds.
The most difficult aspect of the insurance business is the underwriting of policies.
Using a wide assortment of data, insurers predict the likelihood that a claim will be made against their policies and price products accordingly.
To this end, insurers use actuarial science to quantify the risks they are willing to assume and the premium they will charge to assume them.
Data is analyzed to fairly accurately project the rate of future claims based on a given risk.
Actuarial science uses statistics and probability to analyze the risks associated with the range of perils covered, and these scientific principles are used to determine an insurer's overall exposure.
Upon termination of a given policy, the amount of premium collected and the investment gains thereon minus the amount paid out in claims is the insurer's underwriting profit on that policy.
Of course, from the insurer's perspective, some policies are winners (i.e., the insurer pays out less in claims and expenses than it receives in premiums and investment income) and some are losers (i.e., the insurer pays out more in claims and expenses than it receives in premiums and investment income).
An insurer's underwriting performance is measured in its combined ratio.
The loss ratio (incurred losses and loss-adjustment expenses divided by net earned premium) is added to the expense ratio (underwriting expenses divided by net premium written) to determine the company's combined ratio.
The combined ratio is a reflection of the company's overall underwriting profitability.
A combined ratio of less than 100 percent indicates profitability, while anything over 100 indicates a loss.
Insurance companies also earn investment profits on ?float?.
?Float? or available reserve is the amount of money, at hand at any given moment, that an insurer has collected in insurance premiums but has not been paid out in claims.
Insurers start investing insurance premiums as soon as they are collected and continue to earn interest on them until claims are paid out.
In the United States, the underwriting loss of property and casualty insurance companies was $142.3 billion in the five years ending 2003.
But overall profit for the same period was $68.4 billion, as the result of float.
Some insurance industry insiders, most notably Hank Greenberg, do not believe that it is forever possible to sustain a profit from float without an underwriting profit as well, but this opinion is not universally held.
Naturally, the ?float? method is difficult to carry out in an economically depressed period.
Bear markets do cause insurers to shift away from investments and to toughen up their underwriting standards.
So a poor economy generally means high insurance premiums.
This tendency to swing between profitable and unprofitable periods over time is commonly known as the "underwriting" or "insurance" cycle.
Property and casualty insurers currently make the most money from their auto insurance line of business.
Generally better statistics are available on auto losses and underwriting on this line of business has benefited greatly from advances in computing.
Additionally, property losses in the US, due to natural catastrophes, have exacerbated this trend.
Finally, claims and loss handling is the materialized utility of insurance.
In managing the claims-handling function, insurers seek to balance the elements of customer satisfaction, administrative handling expenses, and claims overpayment leakages.
As part of this balancing act, insurance fraud is a major business risk that must be managed and overcome.
NEXT ARTICLE WE WILL LEARN ABOUT: Long-term-care Insurance ......
Both Paul Phillips & Adel Khamis Hassan are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
Paul Phillips has sinced written about articles on various topics from Diabetes Treatment, Property Investment and Internet Marketing. Paul Phillips is a Director of Horizon Management Group; a specialist human resource management consulting firm. He has over 30 years experience in HR and, while based in Australia, has worked in a number of overseas locations.. Paul Phillips's top article generates over 18100 views. to your Favourites.
Adel Khamis Hassan has sinced written about articles on various topics from Insurance, Auto Insurance and Succession Planning. Adel Khamis Is The Webmaster of Helping You To Know Every Thing About insurance And Teach You How To Get The Best Insur. Adel Khamis Hassan's top article generates over 4400 views. to your Favourites.