Future state – the vision for the future including all the Lean Improvements
A value stream map contains all flows of information and materials utilised within an enterprise from raw material right through to the customer. It typically contains:
Information management e.g. Order processing, purchasing etc
Physical transformation e.g. Materials, logistics and production
Intellectual property e.g. Improvement ideas, designs, project management etc
Whenever there is a product, service or process for a customer there is a value stream in operation and lean practitioners can work on it to take out waste and improve effectiveness and efficiency.
What's not commonly understood however, is that Value Stream Mapping, if carried out at a high level (typically at a business unit or for a product group), can prove to be a valuable tool to identify Lean Six Sigma projects. It is particularly useful because it helps provide Lean Six Sigma projects which are:
Strategically Aligned
Focussed on the key blockages (Theory of Constraints)
Grouped into Powerful Clusters
With a good balance between Lean and Six Sigma events
The event is usually facilitated by a Six Sigma Master Black Belt or experienced Six Sigma Black Belt and involves a mixture of line management, technical and process level participation. With good preparation it can usually be carried out in three or four days and provides a project blue print which can keep a local Lean Six Sigma Deployment going for six months or more.
The high level process is shown below where it can be seen that the process begins with a review of high level business strategy. It then involves the executive team identifying and prioritising the value or revenue streams within the organisation. This is done by looking at volumes, revenues and profit information together with market and strategic inputs.
This activity is followed by the actual value stream mapping event (current state and future state), the output of which is a detailed list of projects and events.
About SigmaPro
SigmaPro was set up in December 2000 in the USA as a management consulting firm specialising in the integration of Six Sigma, Design for Six Sigma, and Lean Improvement to optimise Shareholder Value. SigmaPro was founded by Dr. Douglas Mader, one of the leading visionaries and technologists in the Six Sigma field and personally involved in the development of Six Sigma at Motorola during the 1980's. Dr Mader later worked for SSRI, and as a lead consultant for the American Society for Quality helped establish the way Six Sigma is practiced today throughout the world.
Since then, SigmaPro has grown to become a truly global player with offices in many parts of the world. Our collaborative approach allows us to share valuable insights and experiences across the SigmaPro network, whilst the independence of each area ensures localised products and services can be provided to our clients. This combination ensures references unmatched by our competitors.
SigmaPro's fundamental business objective is to help organisations maximize shareholder value through the successful deployment of Six Sigma, Design for Six Sigma (DfSS) and the Lean approach. We have created a comprehensive portfolio of products and services, designed to enable rapid deployment of organisation-wide improvement efforts that generate a return on investment for your organisation.
We understand that improvement comes from the people involved in the process, and our approach to training and consulting enables you to create sustainable improvements, rather than us "fixing it for you".
We are 100% committed to providing you with the support, tools and methods necessary to stay ahead of the competition and maximise the effectiveness of your operations. Quite simply, we put your needs first
Lean Six Sigma Projects
The one ultimate reward that counts for any business organization is improvement of bottom line profitability and the return of satisfied customers. This end result must justify all the initiatives taken by upper management. Upper management utilizes a tool called ?cost of poor quality (or ?COPQ?) as a barometer for evaluating six sigma projects. Apparently, it is the only way to get upper management to accept six sigma. The upper echelons of corporations have come to realize the importance of six sigma for its tangible economic benefits.
understand the value of upper management support for quality/process improvement top down fully, when you learn that management does not realize the importance of investing that extra time and money in quality improvement or lacks the commitment. Let's be straight forward, this scenario is not uncommon. Six sigma has such lasting power and broad scope that transcend departments and exposes the need (though not always) for change in organizational structure. Both of these would be hard battles to fight unless strong management support was present. Resistance of this type could be due to organizational inertia, or it could also be intentional.
Six sigma calls for long haul, complete and in depth implementation, which is definitely not for the faint of heart. It is possible only if your organization has 100% commitment from top management. This is why experts place blame on upper management for the failure of six sigma. Only continuous, rock solid support, monitoring and encouragement from the top brass only can prevent the failure of six sigma. Straightforward intentions for implementation should come from a customer centric viewpoint and a desire to produce quality services/products.
The continuity of the program requires undivided and dedicated monitory support until the end of the project. Upper management identifies the need, sets the ball in motion and provides continuous support (managerial and financial), which is the lifeline for the success of six sigma implementation. If these elements are not present, achieving the stated goals over a long period of time become difficult, if not impossible. One initial green light from management will not suffice; it takes continued commitment and engagement to inspire and motivate the people involved until the end.
Six sigma is a complete quality management and turn around system. As such, it identifies organizational shortcomings, wherever there are. With upper management on board, implementation stages can be monitored; midway course corrections can be suggested and any possible roadblocks at various steps of implementation can be overcome. As you can see, six sigma can be successfully implemented with the commitment of complete organizational support.
What upper management needs to understand is that six sigma is a widespread and far- reaching quality improvement program where it has to play a critical role in order to see ultimate business goals succeed. Although the various ?belts? implement six sigma, they are selected, trained and motivated by top management for the implementation of six sigma methodology. The upper management until the very end must support them. Only in this way can six sigma bring about significant and long lasting results to the organization.
Both Mike Titchen & Tony Jacowski are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
Mike Titchen has sinced written about articles on various topics from Change Management, Six Sigma. Mike is a highly experienced MBB and has worked in both manufacturing and financial services industries. Mike gives including :-. Mike Titchen's top article generates over 2900 views. to your Favourites.
Tony Jacowski has sinced written about articles on various topics from University, Six Sigma and Information Technology. Tony Jacowski is a quality analyst for The MBA Journal. Aveta Solution's Six Sigma Online offers online and certification classes for lean six sigm. Tony Jacowski's top article generates over 90500 views. to your Favourites.
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